• Report: #1162649
Complaint Review:


  • Submitted: Wed, July 16, 2014
  • Updated: Wed, July 16, 2014

  • Reported By: Shae — Los angeles California
6000 Sepulveda Blvd, Culver City Los angeles, California USA

Italasteam Do yourself the honors and stay as far as possible away from this fraudulent place! Los angeles California

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I went to the fox hills mall a month ago to go shopping when i notice a man at a booth with what i thought would be a cool item well boy was i wrong. This con artist was trying to get me to buy 2 of these steamers but i only was looking to buy one so he was explaining to me if i buy two i save this and that vs buying just one. i just only bought one he wanted $60 then when he seen i wasent interested he went down $20 and told me i had a five year warrenty. also he told me to get this item runnin i had to use baking soda to get it up and runining even though the instructions say to use salt. I followed his advice and the first time i used it was okay i guess. The second time i went to use it it was spitting water onto the plug where i can get electrocuted and it was over heating.so i turned it off! Turned it on again it does the same thing. I immediatly tried to contact the mall and the booth where i bought it from is not located in the malls directory witch seemed very fishy. Then my second option was to find a number on these people to complain they dont have a number just email. So i emailed them of coarse they appologized and told me they were going to send me a new one just email mail them with my address and the color steamer i wanted so i did. Still have not heard from these people they never sent an email confirmation no nothing its been a month now and i havent heard a word. Im disgusted, angry at the fact how these people are ripping people off and getting away with it. No wonder why the dont give you a refund only exchanges. Be very careful with business that does not allow you to get your money back!something needs to be done and be done fast!

This report was posted on Ripoff Report on 07/16/2014 05:02 PM and is a permanent record located here: http://www.ripoffreport.com/reports/italasteam/los-angeles-california-90230/italasteam-do-yourself-the-honors-and-stay-as-far-as-possible-away-from-this-fraudulent-p-1162649. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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