Report: #1378893

Complaint Review: Itechzone

  • Submitted: Tue, June 13, 2017
  • Updated: Tue, June 13, 2017
  • Reported By: Sally — Auburn California USA
  • Itechzone

    Internet
    USA

Itechzone Virus alert pop up & alarm Internet

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 I was on my computer closing a website when a loud alarm went off accompanied by a message across my screen stating that I had a virus & not to close that page. The instruction was to call Microsoft immediately at the number shown to report the problem. I was immediately fearful & did as instructed. The person answering was Indian with an American name. I retired 2 years ago from a major corporation & all our tech support was outsourced to India so I didn't think twice about it. I was instructed how to allow them access to my computer to see what the problem was. Once in , they said I had the "WannaCry" virus & had I heard of it. Since I hadn't, they showed me a google page explaining all about it. They said I had no anti virus protection on my computer& asked how many devises I had. They looked at my laptop as well. They went through files & supposedly deleted the infected ones. They said they could load an anti virus program on my machines. $199 for 2 years, $299 for 5 years for up to 5 devises& $349 for lifetime protection. I took the best value of lifetime protection. I felt much more secure until later that afternoon my sister, daughter& son in law said I had been scammed.

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This report was posted on Ripoff Report on 06/13/2017 02:33 PM and is a permanent record located here: http://www.ripoffreport.com/reports/itechzone/internet/itechzone-virus-alert-pop-up-alarm-internet-1378893. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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