Complaint Review: It's Permanent
It's Permanent ,Terri K Grayson No refund of remaining services Monroe Louisiana
*REBUTTAL Owner of company: Buyer" Remorse
I go to Its Permanent for Cavitation lipo thinking no down time from a surgical lipo. bad mistake . Terri Grayson tells me i am a good canidate since i just have a little pudge from baby fat. I am not over weight i am 5`7 134 lbs. I asked what if I buy a treatment package of 10 sessions for $1,499 and dont need them all ,she say Oh you will need all 10. I purchase 10 for $1,499, i have had 4 sessions measurement still the same no change in size and i am also working out every other day taking garcinia on a low fat low sugar diet drinking lots of water . I calk monday 3/10/2014 asking for a refund of remaining 6 treatments i havent started since they offered individual prices of $199. She say Oh its non refundable BUT I NEVER READ OR SIGNED THAT. I tell her my measurement was the same and i dont think i am going to have the results i am looking for after ten. She say i dont understand. Then she lies and says I told you you will need more after ten which she didnt she said TEN!!!!! Then says your abdomen isnt the regulr size but at consultation i was a perfect candiate if was for people like me and her as she quoted not over weight and even prayed with me. Now i say was that in the paper work, she says yes. She starts reading some BS saying more results may vary, this is not a medical substitute , BUT NO THIS IS NON REFUNDABLE...... She says if your asking for a refund we DONT DO REFUNDS, thats why we pre pay. I say even if i dont feel I am getting the results i am looking for. This is a rip off if i havent used the other six treatments why cant it be charged individual price and refund my $703 and you keep $796 for services received...... Bad business it doesnt work .
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