Report: #274776

Complaint Review: ITV- Direct (Natural Cures) (Natures Cures)

  • Submitted: Sun, September 16, 2007
  • Updated: Sun, September 16, 2007
  • Reported By: Lakewood California
  • ITV- Direct (Natural Cures) (Natures Cures)
    Elk Grove, Ill.
    Elk GROVE, Illinois

ITV- Direct(Natural Cures)(Natures Cures) I called back to complain a third time and the b*****d hung up on me. Elk Grove, Illinois

Show customers why they should trust your business over your competitors...

I called to cancel my membership well before the thirty days and I was still billed in July. When I received my credit card statement I immediately called back to let them know I had canceled the membership and I was promised a refund.

Instead in August I get billed again, so a couple of days ago I call back, yet again, after receiving my Aug. credit card statement, I was on hold for at least half hour before they finally answered.

I talk to the rep. and he tells me that upon my request the membership has been canceled and a refund for my charge for Aug. wont take effect until Oct. So in the mean time I maybe charged in Sep. also. Then to make matters worse, I tell him I was supposed to be refunded for July and not billed for Aug. and he told me, they don't refund anything over thirty days, then he just hung up on me. I called right back and got the machine.

Beware, the Company used the name natures cures on one of my statement.Oh, and I never got any news letter either.

Lakewood, California
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