Complaint Review: ITV, ITV Global - Beverly Massachusetts
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- Author Confirmed
- ITV, ITV Global 55 Cherry Hill Dr. Beverly, Massachusetts U.S.A.
- Phone: 800-215-0063
- Web:
- Category: Drug Manufacturers
ITV, ITV Global Refund roulette Beverly Massachusetts
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I ordered ITV's Almighty cleanse product on Oct. 15, 2007. Within one week I called to see if the order had been processed in order to cancel it. It had not, but they wouldn't let me cancel it. They told me I would have to get a refund after receiving it, even though they had not yet processed the order.I immediately decided I would return it without using it and never deal with them again.I received the product on Nov.21,2007 and returned it on Nov.26,2007, unopened.
I waited six weeks, but received no refund, so I called on Jan.11,2008.
I was told they received my return on Dec.13,2007 and a refund was imminent. It is now March 4, 2008. I have called once or twice a month to receive a refund and each time I call I am assured a refund is imminent. I asked to be transferred to a supervisor, but only got a voicemail, twice. I also requested a refund from their customer service web site.
Today I reported them to the BBB and filed this report.
The only thing I have got almightily cleansed from this company is my credit card account.
Jerry
Lake Worth, Florida
U.S.A.
This report was posted on Ripoff Report on 03/04/2008 11:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/itv-itv-global/beverly-massachusetts-01915/itv-itv-global-refund-roulette-beverly-massachusetts-314580. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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