• Report: #243345
Complaint Review:

ITV - Natural Cures - Kevin Trudeau

  • Submitted: Tue, April 10, 2007
  • Updated: Tue, April 10, 2007

  • Reported By:Elmhurst Illinois
ITV - Natural Cures - Kevin Trudeau
2320 Touhy Avenue Elk Grove Village, Illinois U.S.A.

ITv - Natural Cures - Kevin Trudeau sends book even though asked to cancel order and won't refund money ripoff Elk Grove Village Illinois

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I called to order Kevin Trudeau's book. After telling the salesperson several times I do not want any other product but the book, I told her I wanted to cancel the order.

I received the book in the mail. I called ITV, after being on hold for 20 minutes, explained that I cancelled the order when I called to place the order and they shipped it to me anyway. That the first thing they ask for is my address and credit card number.

The sales person was extremely rude. He told me I can not receive my shipping and handeling fee refunded becasue they sent the book. I explained that I cancelled my order and should never have received the book. He then explained "that they are not allowed to cancel orders!"

I asked to speak to a supervisor. He said "that supervisors are not allowed to talk to customers!" He said that my only two options would be to send the book back, that I did not want, or keep it and they would credit me $10.00. I could not believe what a scam of a company this is!

Elmhurst, Illinois

This report was posted on Ripoff Report on 04/10/2007 06:00 PM and is a permanent record located here: http://www.ripoffreport.com/reports/itv-natural-cures-kevin-trudeau/elk-grove-village-illinois-60007/itv-natural-cures-kevin-trudeau-sends-book-even-though-asked-to-cancel-order-and-wont-243345. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on ITV - Natural Cures - Kevin Trudeau

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?