Complaint Review: Ivory White - Boulder Colorado
- Ivory White 6205 Lookout Rd Ste D Boulder, Colorado United States of America
- Phone: (800) 964-4593
- Web: www.ivorywhite.com
- Category: Dental Services
Ivory White Charged me for full price of product when it was a free trial and all i had to pay was shipping and handling. Then I called their customer service and they only refunded $45 of $127 cause they charged Boulder, Colorado
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I accepted a free trial for Ivory white whitening strips and payed the required shipping and handling. After this they charged my account $78.00 . So I called their customer service and they said that I had to reply to an email within 10 minutes after the accepting terms and because I didn't . They charged me this $78.00. So i asked to talk to a supervisor and the customer service rep didn't allow me to and said that all she could do was cancel my account and not receive any further charges and be refunded only $45.00. Then the next day they refunded the $45.00 to my account but then they charged another 78.00. Bringing my account negative 127.00 just because of their company.
This report was posted on Ripoff Report on 04/13/2011 05:29 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ivory-white/boulder-colorado-/ivory-white-charged-me-for-full-price-of-product-when-it-was-a-free-trial-and-all-i-had-t-717013. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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