IYogi Techgenie Indian ripoff India Internet

I paid Iyogi to maintain and clean up my computer for 1 year and they did a good job the first time, then when I called again, there was a 30 minutes wait to connect to a tech support person. I went through the verification process and they keep insisting that I purchase something more from them.

When I declined, the atmosphere changed and they did a half-a**** job of cleaning up my computer and it took 21/2 hours all of which time I had to be in front of the computer.

This happened for the next 3 times when I called them to clean up my computer. There is a minimum of 30- 45 minutes wait to connect to tech suppport and at least 2 hours to clean up the computer and I had to be sitting before the computer during this time.

They convinced me to purchase a laptop from them and I pain for it with my credit card and  after 3 weeks of not receiving it, they  promised and guaranteed that it would arrive within 5 days, when It did not arrive within 10 days, I again called and they again guaranteed arrival within 3 days, after 1 week I called them and insisted on a refund and all the time they were trying to convince me to wait a few more days. I finally received a refund after 6 weeks.

If you have 30-45 minutes to wait for someone to answer the phone and 2-3 hours to sit before your computer doing nothing, and pay for terrible service, then this is the company for you.

If not, go elsewhere.

Robert C Wright.