Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1040728

Complaint Review: J-Mac Radiator - Salt Lake City Utah

  • Submitted:
  • Updated:
  • Reported By: Keith — Salt Lake City Utah
  • Author Not Confirmed What's this?
  • Why?
  • J-Mac Radiator 3520 S State St Salt Lake City, UT Salt Lake City, Utah United States of America

J-Mac Radiator J-MAC Complete Car Care J-MAC RADIATOR Yet another Rip Off Salt Lake City, Utah

*REBUTTAL Owner of company: Confusion?

*Author of original report: These are the photos

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I recently needed a heater core to be replaced. since I had used them in the distant past, I took it to J-MAC RADIATOR for the service.  They informed me the air filter needed to be replaced. I told them not to replace the filter and thought no more of it at the time.

When I got home, I decided to check the filter because I had just replaced it the week before. When I looked at the filter, on the side you could see, it looked new. But when I took it out to look closer, you could see that someone had taken a torch to the paper part of the filter. The fine steel mesh that holds the paper in, was burned to the point that it was a blue color. (those of you that have used a torch and steel will know of what the color means.) Not only was the steel mesh burned but the paper was completely missing.

Needless to say, I replaced the filter again and kept the old one, just in case... I will never go back to J-MAC RADIATOR and suggest that anyone who is thinking or getting work done on their vehicle to do a complete check of the company they deal with. There are enough reviews on the net that you can separate the good ones from the bad ones. J-MAC RADIATOR is definitely a bad one.

Good luck to you on getting your vehicle repaired.

KH
PS I tried to add photos but couldn't, will try to add later

This report was posted on Ripoff Report on 04/04/2013 03:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/j-mac-radiator/salt-lake-city-utah-84115/j-mac-radiator-j-mac-complete-car-care-j-mac-radiator-yet-another-rip-off-salt-lake-city-1040728. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
0Consumer
1Employee/Owner

#2 REBUTTAL Owner of company

Confusion?

AUTHOR: J-MAC Complete Car Care - ()

POSTED: Friday, April 12, 2013

Hello, my name is Charles G. I'm the Service Manager at J-MAC Complete Car Care and I would like to respond to this report.

I want to make sure that you're not confusing us with another company possibly? I do not have any retail record of you in my system, I've searched all my customers with the first name Keith, last initial H. But also since the date you posted this complaint, I have only done a handful of heater cores and not one of those jobs have we offered an air filter replacement and our torches are not in the same building as where we perform our services nor would anyone at our facility torch somebody's air filter for any reason, we are a reputable company.

My fear here is either you have confused us with another company or this is a scam complaint. You can reach me anytime 8am-5pm to fix this issue and please give me more information. I do not want our business name slandered if this is a disgruntled employee or a customer unhappy with another repair and using something of this nature to make J-MAC look like a dishonest company. We've been in business since 1973 and have never had an issue of this nature.

Respond to this report!
What's this?

#1 Author of original report

These are the photos

AUTHOR: KH - ()

POSTED: Thursday, April 04, 2013

You can see how clean and how you can see through. I can only upload 2 photos so I will incluide more when I can.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now