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Report: #343309

Complaint Review: J P Morgan Chase Bank - New York New York

  • Submitted:
  • Updated:
  • Reported By: Saint Johns Arizona
  • Author Confirmed What's this?
  • Why?
  • J P Morgan Chase Bank chase.com New York, New York U.S.A.

J P Morgan Chase Bank Chase Bank's Customer Representative Con Artists New York New York

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Chase Bank Customer Service Policy #1:
If one of our unhappy customers calls the customer service department (and I use the term "customer service" only because it is a department, not a way of doing business at Chase Bank), go ahead and hang up on them whether they are swearing or not. We only service happy customers.

Chase Bank Customer Service Policy #2:
We are not responsible for the content of any conversations between the customer and our customer service reps. So if our customer service representatives lie to our customer, we will not honor their word. We will simply lie to the customer again and tell them it is not our fault, even though the customer service representative REPRESENTS our bank.

Chase Bank Customer Service Policy #3: We are so rich, we don't care about any of our unhappy customers so we can afford to be rude, incompetent, stupid and arrogant.

Chase Bank Customer Service Policy #4:
We have recently adopted the "too bad, so sad" attitude. So if you call customer service with a complaint, too bad, so sad.

Chase Bank Hater
Saint Johns, Arizona
U.S.A.

This report was posted on Ripoff Report on 06/23/2008 04:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/j-p-morgan-chase-bank/new-york-new-york/j-p-morgan-chase-bank-chase-banks-customer-representative-con-artists-new-york-new-york-343309. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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