Report: #421621

Complaint Review: Jackson Hewitt + P & M Accounting

  • Submitted: Sun, February 08, 2009
  • Updated: Mon, March 15, 2010
  • Reported By: dingmans ferry Pennsylvania
  • Jackson Hewitt + P & M Accounting
    464 Broadway
    Monticello, New York

Jackson Hewitt + P & M Accounting Jackson Hewitt filed 1 yr of taxes incorrectly and never filed the rest Monticello New York

*Consumer Comment: P&M Accounting

*REBUTTAL Owner of company: What would IRS Do?

Show customers why they should trust your business over your competitors...

Went to a new place in town called P & M accounting to have several years of taxes done.Paid $1210. We were given copies and told we would receive our return soon.Return never came called IRS they said they did not have our tax info..Like an idiot I assumed IRS messed up,called P&M accounting they said for us to come get copies and resubmit.Still didn't know they never sent them in.We sent in copies. Heard nothing called IRS.They now say we owe $7000.Called P&M Accounting # Disconnected called the 2nd # Disconnected..3rd answered.They are 1 hr away in NY state we live and filed in Pa.Went there right away demanding answers.They said that the person that did our taxes was not very experianced and should have not electronically filed 2007.He was supposed to tell us that we needed to send the other yrs to the IRS.They say it is there mistake but I know I can't trust them to fix this.A levy has been placed on my paycheck.Does anyone know what I should do or what I can do...Please help

dingmans ferry, Pennsylvania
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#1 Consumer Comment

P&M Accounting

AUTHOR: cindylouwho - (United States of America)

I have to agree...why on Gods earth would you not file five years worth of returns and think nothing was going to happen?? My entire family and I have been going to P&M Accounting for years and we have never had ANY problems with them.  Then again we file our returns each and every year like we are supposed to. I would highly recommend P&M Accounting to anyone.  Good luck but it really seems like you need to place the blame on yourself rather then someone else.
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#2 REBUTTAL Owner of company

What would IRS Do?

AUTHOR: P & M Accounting - (U.S.A.)

Primarily...none of these tax returns were filed by Jackson/ Hewitt or P & M Accounting, LLC. Your returns were filed by M & P Accounting located in Matamoras, PA. Secondary...when you come to file returns in the year 2008, one would assume that you are filing the current year 2007 taxes. However, you came in to this office to file returns from 2002-2007. What would IRS do when they received ANY of these returns. Immediately assess failure to file penalties and other penalties for failure to pay taxes on time. None of that is the fault of the preparer. Third, it is up to you to ask for references upon having your taxes prepared. Nothing was presented to you to be under the assumption that the gentleman had more experience than he did. Also, the IRS did not say they did not receive your returns, they said they were still processing the only one of those returns that was due a refund to you. (How unlike the IRS-not really) And when you did contact the main office headquarters of the company, the manager of M & P Accounting, plus a customer service rep. plus the General Manager all dropped EVERYTHING they were doing in February right in the bulk of tax season to help resolve this issue. We gave numbers for the taxpayers advocate as well as called IRS on your behalf to stop the levy on the income and filed Power of Attorney for you to handle your problems while you could not continually drive to NY. When we finally got the responses back from Internal Revenue, messages were left for you which you did not respond to...several times. What are we to do? He is a human and he ill advised you to send the current year in first. Understandable. But you can not blame him for your failure to file FIVE YEARS of PAST DUE TAXES as if the IRS would not find out. Ask yourself...what would the IRS do?
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