Report: #1067723

Complaint Review: Jacob's Parts

  • Submitted: Wed, July 17, 2013
  • Updated: Wed, July 17, 2013
  • Reported By: Disgruntled — Oakland California
  • Jacob's Parts


Jacob's Parts Jacob's Parts failed to honor replacement guarantee Internet

Show customers why they should trust your business over your competitors...

I ordered an AC adapter for a laptop from Jacob's Parts in the summer of 2012.

The adapter didn't work, so I sent it back in the package provided, using the mailing label provided.

The label was almost indecipherable, like an ancient inscription on a clay tablet.

The company claimed they never received the package, and after repeated communications, I gave up.

I didn't lose all the much (~$20), and switched vendors, receiving a working adapter from them.

I can't completely disrecommend Jacob's Parts - they could be reached, and e-mail exchanges with a real person were possible. But for myself, I haven't used them since, nor would I myself use them in the future.

Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 07/17/2013 09:54 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.