• Report: #1067723
Complaint Review:

Jacob's Parts

  • Submitted: Wed, July 17, 2013
  • Updated: Wed, July 17, 2013

  • Reported By: Disgruntled — Oakland California
Jacob's Parts
Internet USA

Jacob's Parts Jacob's Parts failed to honor replacement guarantee Internet

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I ordered an AC adapter for a laptop from Jacob's Parts in the summer of 2012.

The adapter didn't work, so I sent it back in the package provided, using the mailing label provided.

The label was almost indecipherable, like an ancient inscription on a clay tablet.

The company claimed they never received the package, and after repeated communications, I gave up.

I didn't lose all the much (~$20), and switched vendors, receiving a working adapter from them.

I can't completely disrecommend Jacob's Parts - they could be reached, and e-mail exchanges with a real person were possible. But for myself, I haven't used them since, nor would I myself use them in the future.

This report was posted on Ripoff Report on 07/17/2013 09:54 AM and is a permanent record located here: http://www.ripoffreport.com/reports/jacobs-parts/internet/jacobs-parts-jacobs-parts-failed-to-honor-replacement-guarantee-internet-1067723. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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