• Report: #3335
Complaint Review:

James L. Joslin

  • Submitted: Wed, September 13, 2000
  • Updated: Wed, September 13, 2000

  • Reported By:Alameda CA
James L. Joslin
1311 Webster, E213 Alameda, California U.S.A.

Quantex Computers will not repair laptop

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I bought a Quantex laptop in July 2000. In late August 2000, four
keys on the keyboard stopped functioning. I cannot use the keyboard
without repairs.
I have been unable to contact Quantex by telephone or e-mail.
Quantex has not answered any of the many telephone numbers in their
owners manual or listed on the internet page. They have not
responded to any of my frequent e-mail requests for help.

I have a log of my efforts to contact the company.

The laptop appears to be poor quality and the 2-year warranty
apparently is worthless.

Based on my experience, I cannot recommend this company to anyone. I
would avoid all products and services offered by this company.

More specific information is available on request.

James L. Joslin
1311 Webster St., E213
Alameda, California 94501
(510) 522-6395

This report was posted on Ripoff Report on 09/13/2000 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/reports/james-l-joslin/alameda-california-94501/quantex-computers-will-not-repair-laptop-3335. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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