Complaint Review: JamesWesley Warren - waldorf Maryland
- JamesWesley Warren 3950 Prickly st waldorf, Maryland USA
- Phone:
- Web: jay.warren@accotink.com
- Category: TVs & VCRs
USA Discounters, terrible customer service and out right lie waldorf Maryland
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While in the search for a HD tv I called USA Discounters and asked if they had any 65'in flat screen HD tv. I was told yes by a rep located at the woodbridge store in Virginia. The same rep advised me that there was pre-black Friday sale if I could get the tv by November 23, 2014. I spoke with the sales rep several times who assured me that I was getting a great price come and get the tv. While driving an hour and a half to get to the store a accident accured on the highway. I then was told that because I live in Maryland (Lahnam) I coud go to a Maryland office get the same tv for the same price. I requested that the rep call the Maryland store to confirm.
I then was in touch with a rep in the Maryland store who stated to me that I could get the same tv for the same price if I could get the tv today. I advise the lahnam rep that I was on my way. This rep called me nine times just to verify if I was coming. I also was asked by this tep if I had a pre-approval letter for USA Discounters. I stated that I had one done on November 7,2014. I was informed by this rep that the pre-approval only last 2 weeks, so we did another check and I was approved AGAIN.
On my way to that store another rep called and advised me the tv had been sold, but the Washington DC store has 3 on hand and I coould go there to get the same tv.
Again, I drove 1hour to the Washington DC store to purchase a tv. While at that store I was advised by the store manager and another staff member there of the following:
1. A pre- approval letter last 6 months NOT 2 weeks
2. The discount I was quoted was only on discontinued items
3. The rep in the Maryland office put a note in the system to get half the commission on the sale
The tv was $200.00 more then the quote I was given by the other sales reps in Virginia and Maryland.
for almost four hours I drove around thinking i was getting a good deal was a lie to get me in the store. I would NEVER go back to a USA DICOUNTERS AGAIN
This report was posted on Ripoff Report on 11/24/2014 04:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/jameswesley-warren/waldorf-maryland-20603/nbspusa-discounters-nbspterrible-customer-service-and-out-right-lie-waldorf-maryland-1191161. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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