Japanese Auto Care Took Advantage Of my Kindness and Ignorance Rancho Bernardo California

I am completely DISAPPOINTED AND FRUSTRATED that I have been taken advantage of and scammed for over a year. This occurred I believe because my husband worked out of town, I work a lot and, am ignorant to the mechanics of my vehicle.

I placed complete trust in the owner. 

Each time I picked up my vehicle (which was many times, I have a lot of receipts to show for it), the check motor light was on, it was not running correctly, so I had to return or leave my car. My Red Dodge Durango spent more time at the shop then in my driveway. Ask the repair shop next door as it was a permanent fixture at Japanese Auto Care.

I was provided a loaner. More so than not, on empty, with the check motor light on, and dirty. I have a lot of patience although I asked myself  "would I trust my hair to  a stylist that has bad hair, or a weight doctor that is over 300 lbs?"

I am hoping this negative rating will change the way business is conducted at Japanese Auto Care, but as I know from dealing with people, character does not change. I can only hope and pray.

Honesty must be #1 PRIORITY. 

Character and Non-Ethical business conduct "Never" should play a role when providing customer service. 

I would not recomment anyone to take there vehicle to Japanese AutoCare.