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Report: #1137365

Complaint Review: Jared The Galleria of Jewelry - Phoenix Arizona

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  • Reported By: Diane — Scottsdale Arizona
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  • Jared The Galleria of Jewelry 12656 N Tatum Blvd, Phoenix, AZ 85032 Phoenix, Arizona USA

Jared The Galleria of Jewelry, The manager Mark, salesperson Lauran charged for unwanted & unknown items, changed date of sale, not refunding overcharges Phoenix Arizona

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I would like to return necklace bought on 3-27-2014 for $1999.99. They said I purchased it on 1-24-2014.I have all paperwork showing bought on 3-27-2014 but they linked it to a purchase made in January . Fraud!!

They charged me for extra's on my earlier purchase that come to over 800.00 and they were suppose to apply that to my necklace but did not. I can't get a straight answer from them . I thought it was straightened out but it is so much more than I know what to do! They make all the paperwork so a normal person can't follow it, and then interpret it to their advantage.

 I used their credit dept so I have no way to make them listen and make them responsible for their actions.I bought the necklace 3-27-2014, but they (said) they were going to refund 415.00 from overcharges , and linked my purchase to the refund to make it appear that I bought the necklace  in Jan. 2014. Then I notice that they did not give me the 415.00 credit and made it appear as a diff charge

 

Diane -Phoenix, AZ

This report was posted on Ripoff Report on 04/08/2014 04:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/jared-the-galleria-of-jewelry/phoenix-arizona-85032/jared-the-galleria-of-jewelry-the-manager-mark-salesperson-lauran-charged-for-unwanted-1137365. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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