Complaint Review: Jason Tuttle Allstate Agency
Jason Tuttle Allstate Agency Worst Quoting Scam Experience I Have Ever Witnessed Chandler Arizona
*Consumer Comment: here
We All know that insurnace agencies do a little hand work on their quotes to get you in the door but never ever go to Jason Tuttle Allstate as this was truly an incredible flip trick!
I would like to inform you that the Jason Tuttle Agency in Chandler, AZ has treated me in the most disrespectful and unprofessional manner. About 2 weeks ago I began shopping for quotes to replace my current and still active policy that I have had for over 3 years. I had some lower quotes but the good friendly hospitality that I was having with my communications with the Jason Tuttle Agency made my decision to get a policy here. I let them know by a phone call the day prior that I would like to start a policy with them and asked if there was anything else I needed. I spoke with Kim there and she said everything was good. Over the week she had sent me e-mails to make sure I check my lower state farm quote because they usually lie to you and let you know something lower until you get in the door.
After 9 Emails worth of different questions and only 1 being due to my mistake of giving wrong information I made it into the office with her need to get some more information and was not even ready for me. She then goes forward with producing a quote and it comes up higher than I had been quoted, and my originally quote was already higher than some. She further goes on to spend over an hour trying to learn her program and I later find out from Mr Tuttle himself they are new and only been doing it a few weeks and are still learning on the customer. I further waited and after she was on the phone with a support agent for herself she gets off the phone to let me know I would need to put money down and it would be higher. I was making the choice to go to Jason Tuttle and Allstate because they offered a zero down and no payment until a month. She couldnt manage to do anything she had quoted me and none of my information I had given her for the quote had changed. They continued to portray that it was my fault because I had what they continued to refer to as a non standard insurance and they couldnt verify I had insurnace, this being after she told me to bring in 3 years worth of policys to prove me 100/300 coverage. After being completely embarassed by them and putting an entire afternoon to waste at this office Mr Tuttle began to tell me that somewhere I must have had a bad record and that is why I didnt have good insurance in the past so that it would cost me more to finally get better insurance.
I left this office, went to the State Farm office I had the quote from that was actually lower and they provided me a policy within 15 minutes at the price they stated and had no problem verifying my previous insurance and my driving history.
During my hours at the Allstate Agent Jason Tuttle I got the feeling of incompetency and inability to listen to their customers because they continued to quote and try to add a mutli policy with renters insurance and from the start I always said I did not want that, and that I had my insurance. They also attempted to get me to sign a paper that stated to cancel my policy and they wanted to fax this to my current insurance.
This report was posted on Ripoff Report on 12/21/2013 11:51 AM and is a permanent record located here: http://www.ripoffreport.com/reports/jason-tuttle-allstate-agency/chandler-arizona-85248/jason-tuttle-allstate-agency-worst-quoting-scam-experience-i-have-ever-witnessed-chandler-1108860. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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