Report: #1035292

Complaint Review: Jaytan Industries Inc.

  • Submitted: Sat, March 16, 2013
  • Updated: Sat, March 16, 2013
  • Reported By: Dale — Beverly Hills Michigan
  • Jaytan Industries Inc.
    20051 E Frank Lane
    Orange, California
    United States of America

Jaytan Industries Inc. Defective components returned for refund. After months of waiting they will not even return a call! Orange, California

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Over the course of the past few months I have had two different Electronic Throttle Control modules installed on my vehicle and both of them were deemed faulty by the licensed repair facility that read and analyzed the stored codes.  After two attempts with the Jaytan units I purchased a new OEM throttle body. Repeated attempts to contact Jaytan about the two year warranty and refunds for two returned units have failed.   This company will not return phone calls.  I wrote to the California Attorney General, Bureau of consumer affairs.  They sent out a letter to Jaytan will no results.  I sent a letter to Jaytan asking for at least some fair return.  No reply. I have spent a substantial amount of monies and time trying to deal with this situation which In my opinion has been less than pleasing.  If you are reading this report do yourself a favor and deal elsewhere. My story reads very much the same as the one written by Tom - Carthage Missouri. 

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