Complaint Review: JC Keepsake - Westminster Colorado
- JC Keepsake 5523 W 88th Ave Westminster, Colorado United States of America
- Phone: 303-427-9497
- Web:
- Category: Jewelry Stores
JC Keepsake Brendan Jewelers Despite Lifetime Warranty, ring broken, diamond lost, company out of business! Westminster, Colorado
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My husband bought me a nice diamond ring from JC Keepsake, with 10 diamonds channel-set. A few years later, he bought me one with 3 larger diamonds in a pressure setting, "floating" above the band. Both times he bought the lifetime warranty, with the stipulation that I get the rings cleaned and checked every 6 months.
I lost a diamond from the 3 diamond ring, but found it, and brought it in & had it re-mounted. I was assured that "that never happens". Sadly, it did happen again, with me losing it somewhere, about a year ago, and JC is long since out of business, not honoring its agreement nor having any recourse for us to have the diamond replaced.
I now have a ring with 2 diamonds and a big gaping hole where the third one was. Each of the diamonds were 13 carat, and as such, I suppose were worth around $500 each...I am sad and angry about the whole thing.
What kind of company goes out of business and leaves no recourse for their customers? Ripoff!
This report was posted on Ripoff Report on 07/26/2012 02:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/jc-keepsake/westminster-colorado-/jc-keepsake-brendan-jewelers-despite-lifetime-warranty-ring-broken-diamond-lost-compan-917982. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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