Report: #513225

Complaint Review: JC Penney And GE Money Bank

  • Submitted: Thu, October 22, 2009
  • Updated: Thu, October 22, 2009
  • Reported By: J C Penney — Cary North Carolina Virgin Islands (US)
  • JC Penney And GE Money Bank
    PO Box 981426
    El Paso, Texas
    United States of America

JC Penney And GE Money Bank JC Penny refuses to resend statement I never received, closed my account, refuses access to online account history El Paso, Texas

Show customers why they should trust your business over your competitors...

After receiving a letter with my current credit rating score, I noticed it had dropped 50 points. I called "Equifax" and discovered I had an unpaid bill for $29 since May 2007. I never received a statement from JC Penney (where I made the purchase). 

The account was turned over to GE Money Bank and I never received any notice from them either. I have contacted both. They refuse to send me a statement so that I can pay the bill.

JC Penney closed my account and also denied me access to my online account.          


Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 10/22/2009 10:22 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.