Report: #493412

Complaint Review: JC Penny Optical

  • Submitted: Fri, September 11, 2009
  • Updated: Fri, September 11, 2009
  • Reported By: Yvonne — Garnet Valley Pennsylvania USA
  • JC Penny Optical
    606 Christiana Mall
    Newark, Delaware
    United States of America

JC Penny Optical Ordered perscription glasses, Jan., 2009. Lenses never correct. Still do not have glasses today. Staff lied to me and basically treated me bad. Would just like my money back as I still need glasse The company has had my perscription for over 8 months, still not corrected. Newark, Delaware

Show customers why they should trust your business over your competitors...

I bought glasses from JC Penny Optical on January 16, 2009.  I also bought Insurance with them.  They have never got my lenses correct so I could see out of them.  They have been crooked not placed right and many other excuses and I still do not have the glasses.

I have called everyone and driven many miles to try and get this solved.  I have paid to have the frames changed and begged to have the lenses corrected and yet I do not have glasses.

I have records of whom I spoke with.  At this point, I just want my money back so I can get my perscription glasses. 

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