Complaint Review: JcPenney
JcPenney Fun Family Rewards Plano Texas
*UPDATE Employee: Consumer Affairs Manager
When you complete your order you are offered "Would you like to earn $10 toward this purchase" click yes and it asks if you would like to sign up. click yes and your confirmation explains that you have a free 30 days then the fee is $9.95 per month. (I think that's the right amount)
In any case I now know something isn't right. Your order page redirects you - not the the jcpenney rewards information - but to the fun family rewards program which is different and does cost a monthly fee.
I called the corporate office to complain, my jcpenney credit card (they couldn't help me), the company who offers the program (stonebridge something or other) - they were closed for the holiday, So I emailed them to cancel the account. I am waiting for a response.
Everyone should call CORPORATE HEADQUARTERS AND SPEAK TO CONSUMER AFFAIRS 972-431-1000 Let them know what you think of their deceptive program.
Newark, New Jersey
This report was posted on Ripoff Report on 12/26/2008 12:43 PM and is a permanent record located here: http://www.ripoffreport.com/reports/jcpenney/internet/jcpenney-fun-family-rewards-plano-texas-405027. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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