After reading all of these complaints I started to wonder about my over-all experiance with the company. I have had minor complaints, however, they were all taken care of except my flat tire I got just four days after purchasing the van. As I looked more into the Kelley Blue Book I found that although my 1998 Dodge Grand Caravan is worth 4,950 Dollars they charged me 9,800 for it. I have only had this van since July of this year and now looking at all of this I hate that I am paying so much for a car I needed. I am a single mother of two and had to get something because my van that I bought out right in Feb. blew the engine because something hit underneath it while driving to work and busted the oil pan. With knowing that they knew they could get me to buy from them if they made it sound good. I hate the fact that they use vulnrable people to make their sales. I will never use JD Byrider again and even though they offer 100 dollar referal payment I will never refer them to anyone. I pray I do not have the problems that these people on here have had. I have had a water pump go bad which I believe was bad from the begining, however, they did fix it with only my 25 dollar deductable. I just can't understand how they can charge 5,000 dollars more than the blue book value. Also they did not tell me the price of the van prior to begin signing the papers just the payments I would be making. They also knew that I am young and could make things sound better then what they are. I just hope people stop going to JD Byrider and stumble upon this site as I did, however, stumble upon it prior to buying a car from them.