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Report: #1336003

Complaint Review: J.D. ByRider - Cincinnati Ohio

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  • Reported By: Dee — Cincinnati Ohio USA
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  • J.D. ByRider 9797 Colerain Ave Cincinnati, Ohio USA

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I purchased a vehicle from J.D. ByRider's Colerain office approximately 2 year ago, late December 2014. It is a 2007 Chrysler Sebring Sedan. I was initially shown and even agreed to purchase a 2003 Chrysler Sebring, but was then told they were unable to sell me that vehicle but they had a “newer and better” car they would sell me, and even give me a discount since it was not the actual car I wanted.

 

I had issues with this car every few weeks since the car was purchased, but starting in mid-October 2015 is when the car starting having real issues with the engine and braking systems.

 

J.D. Byrider does provide a limited warranty but only the powertrain is covered by this warranty, so the repairs listed here would not have been covered.

 

Since owning this car my mechanic has replaced at least all of the parts listed below and more. The brake system parts have all been since October, and many of the parts have been replaced more than once.

 

Ignition Coils

Throttle Body at least twice

Throttle Body Sensor

Master cylinder at least twice

Slave cylinder

Fuel pump

Fuel filter

Brake pads four or five times

Brake rotors

Brake line at least twice

Calipers at least twice

Fuel injectors at least twice

Proportioning valve at least twice

ABS modulator

Electronic Control Unit

And various other smaller parts, sensors, lights, fuses and tools in order to have the work performed.

 

I personally have borrowed from friends and family, and have also taken out payday loans in an amount greater than 3820.00 trying to fix this vehicle, and my roommate, who has on occasion used my car, has put in as much if not more, simply because he is trying hard to help me.

 

Also, this car (according to my mechanic) was in an accident (the frame was compromised and the passenger door has been replaced) and J.D. ByRider told me it had not been in an accident when it was purchased. My roommate was with me when I purchased this vehicle.  This is clearly a lemon.

 

Because of all of the repairs needed to try to fix this lemon, I was unable to continue making payments and the car was repossessed by J.D. ByRider, a company claiming to sell reliable used cars, and how they try to help people build credit.

 

It is also extremely telling that J.D. ByRider chose not to resell this vehicle themselves, but to sell it as scrap at an auto auction.  If the vehicle was repairable (as they claimed it was, and they would have happily charged me to repair it) then why didn’t they fix the vehicle and resell it themselves.

 

The problem now is they are now wanting me to pay the remainder owed on this worthless vehicle. I car I couldn’t even drive while I had it.

 

I sincerely appreciate any assistance you may be able to provide.

 

Sincerely

David K

Cincinnati, Ohio 45205

 

This report was posted on Ripoff Report on 11/01/2016 08:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/jd-byrider/cincinnati-ohio-45251/jd-byrider-total-ripoff-total-lemon-cincinnati-ohio-1336003. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
3Consumer
0Employee/Owner

#4 Consumer Comment

Lack of Understanding

AUTHOR: Robert - (USA)

POSTED: Wednesday, November 02, 2016

Let me just say first off, as the other poster said..if you can prove fraud then sue them.  BUT here is your problem,  you need to prove fraud.

You say that you expect a vehicle to be in "reasonable working order".  Okay what does that mean?  With a 2 year old car that has less than 20K miles...you would be right this would not be reasonable.  But your car was 7-8 years old and if it didn't have over 100K miles, it was pretty close.  In this case your repairs could be seen as quite reasonable.

You are also under a false impression that somehow a car has to last the life of the loan.  Why?  Was that in the contract?  No..the contract you signed was "As-Is" with the exception of the Power Train.  This is why companies sell warranties..because cars can break down.

You say that you are willing to pay for "regular standard repairs". Well several of the things you listed are considered "Wear and Tear" items and part of "regular" maintenance.  Such as the Brake Pads and Fuel Filter.  If you had to have your Rotors replaced that is generally due to lack of maintenence, and letting your pads get too low.  Since you admit that it wasn't until almost a year later before your brake issues, this really falls on you and most likely your driving habbits.

Now, as for the accident.  The honest truth is that many car dealers don't go looking for damage.  This way they can honestly say that they are unware of any accidents.  But this just goes back to the fact that you should have had the car inspected BEFORE you purchased it.  But if you have some "smoking gun" where you have it in writing that they told you explcitly it wasn't in any accidents you may have a chance.

As for them selling the car at Auction once it was reposessed.  Realize that in just about every state by LAW a reposessed vehicle must be sold at auction regardless of condition.  So the only thing "telling" about that is that they were following the law.

Oh and NO I do not work for this or any other dealer. 

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#3 Consumer Comment

Sue them

AUTHOR: FloridaNative - (USA)

POSTED: Wednesday, November 02, 2016

I responded because in your complaint it is clear that you don't know how to buy a vehicle and (apparently) there is no one you can turn to for proper guidance on purchasing a vehicle and obtaining a vehicle loan (two different things). Using repair issues to offset a loan is a non-starter when it comes to defending non-payment of the balance of the loan. Fraud is a defense. But you have to show fraud. 

Personally, I don't like most car dealers because they take advantage of anyone that isn't knowledgeable in purchasing a vehicle and then they compound it by sticking the buyer with a bad loan if the buyer doesn't know what to look for when borrowing funds. I hate that. If all of us consumers learned the right way and stopped buying from bad dealers and bad sales reps (including F&I people), then we, as a group, wouldn't experience these bad deals because those dealerships would either straighten up or go out of business.  

Your first mistake was to go to J.D. Byrider - as they have a reputation for selling or leasing vehicles in terrible shape for top dollar with a very high-interest rate or high monthly payment for leases. 

Your second mistake was not getting your loan through a credit union or bank - before you purchased a vehicle.

Third, you didn't have a third party independent inspector for the vehicle prior to your purchase. Never use the mechanic associated or recommended by the dealership to inspect the vehicle. Get a good mechanic to inspect it before you sign anything. 

If you can show fraud, then sue the dealership because then the judge can unwind the deal so you don't get stuck. But you will need to show fraud.  I sincerely hope you find an attorney to help you. I hope you win. In the meantime, do your research so you know the proper way to buy a vehicle.  

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#2 Author of original report

Working Vehicle

AUTHOR: - ()

POSTED: Wednesday, November 02, 2016

If you do not work for this dealership why do you have an opinion?  Should I not expect a vehicle in reasonable working order when I purchase one from a dealer?  Should a vehicle not be expected to last at least a few months, a year, or even the length of the loan?

I'm saying that JD ByRider chose to sell a non reliable used car, they were deceptive in doing it and I as the consumer should be entitled to be released from the loan of a lemon.

They claim they sell reliable used cars and this is clearly not the case in my situation.  Regular standard repairs and maintenance should be the responsibility of the owner, however, when the vehicle is complete and utter crap, not reliable, and is being rebuilt on a regular basis, this is clearly an exceptional situation and not the normal standard.

Also, if you read the whole ripoff report, the vehicle had been in an accident and the dealer did not disclose this to me.

This is FRAUD.

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#1 Consumer Comment

You borrowed the money to buy the vehicle

AUTHOR: FloridaNative - (USA)

POSTED: Wednesday, November 02, 2016

First, I don't work for this dealership or any other dealership. However, I know about enough about contracts and loans. When you purchased the vehicle from J. D. ByRider you decided to borrow the funds to pay for the vehicle rather than pay cash (gleaned from your post above).  Funds for purchasing the vehicle and repair funds are two entirely different things.

The cost of repairs for any vehicle you own is your responsibility. All vehicle owners are responsible for repairs that aren't under warranty. That is part of the cost of vehicle ownership and has nothing to do with the vehicle loan. Even if you did buy the vehicle with cash, you would still be obligated to take care of any repairs to the vehicle at your expense - unless you had a warranty to cover a particular repair. 

When you signed the paperwork to purchase the vehicle, there should be an agreement to repay the lender somewhere in that packet you received at the time of purchase. It would be in your purchase contract. The terms of the loan are detailed in the note/contract you signed.  As the borrower, you are responsible for repayment of the entire loan - no matter what happens to the vehicle. That is one of the reasons for auto insurance and gap insurance, to pay the remaining balance in case of an accident. 

Take the time to research vehicle loans. The lender can get a judgment against you for the unpaid balance due on the loan and the idea that the lender is going to credit you for repairs is just not right. Repair costs don't offset the balance due on the loan - not with any lender. Please research this before you ever sign for any type of loan so you understand your responsibilities 

 

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