• Report: #67064
Complaint Review:


  • Submitted: Tue, September 16, 2003
  • Updated: Thu, September 18, 2003

  • Reported By:36277 Alabama
666 Devils Lot, Anywhere Nationwide U.S.A.

J.D. Byrider employee We made 2.5-5 million in sales last year all at the expense of people who really couldn't afford it. Nationwide

*Consumer Suggestion: Car dealers want to have legal loop holes in their favor so they can rip you off

*Consumer Comment: Did your dealership use the following tactics?

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Hi all,

Just wanted to let out all the little secrets on a screwed up company. The only reason I still work for this place is because it pays the bills, sometimes very well too. However sometimes I do feel a little dirty.

I can say our store is ran better than most but would I ever buy a car here? Not a chance!! Let's start from the beginning. All our cars are bought at auction. When they get to the lot we run a car fax report to see if anything turns up, we check for odometer roll back, flood cars, salvage title, wrecked, and so on. WE DO NOT SELL CARS WITH THESE PROBLEMS.

Let's say we bought a 96 Escort for 1500 and added the cost of the person to drive it back from the sale and car fax plus the standard $250(for what I don't know). Let's say we are at $2000 for easy figures.

Now it's time to inspect and repair the vehical. First off the mechanics ARE NOT certified. The inspection sheet goes to the service manager so he can decide what to fix (or what not to fix). Worn out items such as wiper blades and plug wires are new however other items such as alternators, transmissions, and rear ends come out of junk yards. These cars are fixed as cheaply as possible. Next it is cleaned and put on the lot.

Now our $2000 car is say $2500 plus we add our profit on each car of $3600. We are now at $6100. The sales team drives the cars everynight and as long as nothing major is wrong with it it can be sold. Here you come on the lot and get a sales pitch about how we rebuild your credit and all the cars come with up to 18,000 mile warranty(this warranty covers only powertrain and has to have a $100 deductable paid on each use of the warranty). Both are half truths. On this car we would ask $500 down, not bad. Now the fun starts. You have a deferred down payment of around $125 a week for up to 6 to 8 weeks! $500 for the first month. This is only done for one reason, to invest as much money in the car as quick as possible. That way it is harder for you to bring the car back and if you do we got most of our actual investment back.

You sign a payment sheet that show only the prices, no intrest rates. We now have a $6100 car plus the $1000 warranty brings us to $7100! If you are still there you go into loan closing where the intrest is finally revealed, around 23 percent. You sign, of course and leave happy believe it or not. With a bill of around $11,000 for a used 96 Escort fixed with junk yard parts, that we origanally gave $1500 for.

Makes you feel kinda dirty after all that. With all that in consideration no one held a gun to your head afterall you came here we didn't come get you. But I can say we do not want repos like some say and we do a lot of work for free on customer cars. However a repo is a cash cow and I bet ownership has now problems re-selling these cars. I have seen the same car come thru our lot as many as 5 times. But we in no way wanna take all someone's money, their car, and ruin their credit.

To finish with my tirade I would like to say this: Build your credit with gas cards, secured credit cards, or anyway you can. This is not it!! And if you want a car go somewhere else even if you have to buy a $500 clunker. Also any rebuttals I get I would like to say this. I know all companies have to make money but we made 2.5-5 million in sales last year all at the expense of people who really couldn't afford it, now I'm gonna take a shower.



This report was posted on Ripoff Report on 09/16/2003 01:04 PM and is a permanent record located here: http://www.ripoffreport.com/reports/jdbyrider/nationwide/jd-byrider-employee-we-made-25-5-million-in-sales-last-year-all-at-the-expense-of-peopl-67064. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

Car dealers want to have legal loop holes in their favor so they can rip you off

AUTHOR: The Great Thorn - Rip-off Report Consumer Advocate - (U.S.A.)

Now, it is "The Great Thorn's" turn. First we have to keep one thing in the back of our minds. After they get your money is when you will see their true personility.

Now let's reveal some info that I am sure car dealers don't want consumers to know.

Let's say that you bought a car from your so called friendly car dealer and soon after your purchase you feel you have been Ripped OFF!

So you think you can take a car dealer to court and get your case in front of an honest jury, RIGHT? Think again and real hard, then read the below what I found on the net. Print this off and save it if you do not fully understand it have someone you trust read it then explain it to you.

"June 7, 2000Chairman Gekas and Members of the Subcommittee, Public Citizen is submitting this testimony because we believe that the use of mandatory pre-dispute arbitration clauses presents a grave problem for consumer rights and public safety.

The use of mandatory pre-dispute arbitration clauses is growing at an alarming rate and congressional action is urgently needed. If the trend continues, soon we will have a private justice system adjudicating disputes that is largely controlled by corporations.

The below is a true statement I found that I think people should read.
Automobile Consumer Credit Fraud

On January 31, 1999, Ann Brown of Sandusky, Ohio borrowed $5,500 at 25% interest from a J.D. Byrider Franchise car lot to finance her purchase of a car from Byrider's used car lot.

The car turned out to be a "junker" and a safety hazard. The entire wheel and axle fell off when Ms. Brown's teenage daughter was driving down the road.

In her lawsuit in Ohio court, Ms. Brown alleged that she was forced to pay an artificially inflated price in violation of the Truth in Lending Act.

Ms. Brown also alleged that Byrider violated the Truth in Lending Act by requiring her to accept an $895 warranty fee that was also to be financed by J.D. Byrider at 25% interest. In addition, Ms. Brown alleged violations of the Ohio Sales Practices Act and fraud.

But Ms. Brown was denied her day in court by the district court in Ohio, which ruled that the arbitration agreement contained in Ms. Brown's contract had to be enforced because of the FAA's policy favoring arbitration.

Under that arbitration clause, Ms. Brown LOST ALL her claims under state and federal lending and consumer protection laws although Byrider retained the right to sue her.

She also waived her right to punitive damages, no matter how reckless or malicious Byrider's conduct. Instead, she must proceed under Byrider's choice of arbitration, for which she must pay half the costs and attorney fees.

The costs of arbitration, which begin with $300 - $500 filing fees and approximately $1,500 per day arbitrator's fee, exceed the value of her claim. It is simply not worth it to take the case to arbitration.

In sum, Byrider is using this arbitration clause to insulate itself from the consequences of violating the Truth in Lending Act, Ohio Sales Practices Act and flat-out fraud.

Ms. Brown did not understand that she was waiving her right to go to court when she signed an arbitration agreement with Byrider.

This is hardly surprising because the Byrider financing officer himself had no idea what arbitration is or what the rules of arbitration are, so he was unable to tell Ms. Brown what rights she was waiving.

Nor was she given an option -- the credit contract was presented in a standard form, take-it-or-leave-it format and she was not allowed to challenge any of its provisions.

The mandatory arbitration provision only applied to Ms. Brown. Had she defaulted on her loan, Byrider would have been able to file a lawsuit against her.

When Ms. Brown first filed her lawsuit, Byrider stopped using the mandatory arbitration clauses in their contracts. But once the courts refused to vindicate Ms. Brown's rights in court in favor of arbitration, Byrider began using the clauses again.

Ms. Brown's attorneys have received inquiries from over 40 consumers similarly defrauded by Byrider. Unfortunately, no matter how many of J.D. Byrider's former customers are defrauded, they cannot file as a class action because the mandatory arbitration clauses in their contracts waive their right to maintain class actions.

Don't EVER think that car dealers hire lawyers to write up car buying contracts that help protect consumers from auto dealer deception.

To all car buyers. Go get that real long contract that your so called Friendly "F&I Clown" had you sign and look on the back side for the word "ARBITRATION" If you find the word "ARBITRATION" printed on your contract, guess what? You my fellow AMERICAN have given up any legal rights to take the "SHARK POND" to court and get your case in front of a jury.

Car dealers that love ripping off consumers do NOT want you to get your case in front of a jury. "Shark Ponds" and their "Lot Sharks" do not want you to have access to a jury because they can't control, manipulate or bribe a jury.

If your so called friendly car dealer wants you to sign a contract that has a built-in arbitration clause in their contract, tell them to SHOVE IT!

Also, some arbitrators are in bed with the "Shark Ponds" law firms and you the car buying victim will never find out about it.

The bottom line is, Car dealers want to have legal loop holes in their favor so they can rip you off, send false contracts to banks, Rip your credit report a new A hole with or without your permission, Print misleading ads in newspapers, disclose their misleading disclaimers so F,,,ING fast that no one could understand them, steal your trade and so much more!
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#2 Consumer Comment

Did your dealership use the following tactics?

AUTHOR: Joe - (U.S.A.)

1. Was the interest rate revealed AFTER the dealer receiving the down payment/deposit? It is a good high-pressure sales tactic because a customer is less likely to walk away to avoid loosing the money.

2. Have the F&I manager and salesmen blocke a customer from leaving the F&I office util they signed a contract.
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