Report: #109860

Complaint Review: Jdd Publishing Co.

  • Submitted: Thu, September 23, 2004
  • Updated: Fri, October 08, 2004
  • Reported By: Fulks Run Virginia
  • Jdd Publishing Co.

    Smithfield, Rhode Island

Show customers why they should trust your business over your competitors...

I made a purchase from Jdd publishing Co
with a 90 day money back guarantee. When I returned the merchandise for a refund they would not respond to my requests & finally blocked my emails.

Fulks Run, Virginia
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This report was posted on Ripoff Report on 09/23/2004 04:45 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals


#1 Author of original report

problem resolved at Jdd Publishing co

AUTHOR: Shirley - (U.S.A.)

I received an e-mail,with an appology, from Jim Daniels at JDD Publishing Co, stating that my refund has been processed.Due to a flooding of e-mails at this time[mostly junk]mine had apparently been lost.I know believe Jim Daniels to be a man of integrity & this was an honest mistake.
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#2 Author of original report

After filing a ripoff report on Jdd Publishing I finally got a response

AUTHOR: Shirley - (U.S.A.)

After filing a ripoff report on Jdd Publishing I finally got a response "apparently my email problems got resolved". It was a very nasty letter, practically calling me a liar & asking me "why the company would want to rip me off"? ;but didn,t discuss the refund problem.
They also didn,t say why they apparently ignored the fact that I had returned the merchandise by postal service according to their "refund policy."
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#3 REBUTTAL Owner of company

Why would we rip you off after 8 YEARS of web business?

AUTHOR: Jim Daniels - (U.S.A.)

We responded to all requests but the customer obviously did not received email replies, perhaps due to email filters.

We ALWAYS issue refunds upon request. We have an 8 year track record for providing excellent customer support which has resulted in an impeccable business reputation.

See for what our customers say about us, or search for JDD Publishing and you'll find the truth.

It's unfortunate that one individual with email problems would go out of her way to bash one of the web's most established and respected businesses.

JDD Publishing
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