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Report: #702013

Complaint Review: JDM Engine Depot - Kearny New Jersey

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  • Reported By: David — Houston Texas United States of America
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  • JDM Engine Depot 684 Schuyler Avenue #27A Kearny, New Jersey United States of America

JDM Engine Depot JDM Engine Depot in Kearny New Jersey JDM Engine Depot sells horrible broken engines and wont do a full refund. Kearny, New Jersey

*UPDATE Employee: Response and Apology

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I bought an engine from JDM Engine Depot in Kearny New Jersey a few months ago and have been going through hell ever since. I got their engine and it was the nastiest piece of crap ive ever gotten. I've bought 6 JDM engines from various different shops based on who had what and Engine Depot is by far the very worst. 

They sent me a total crap engine that was missing everything they said it would come with, with broken parts and a cracked head. I called them and they were total a-holes about doing a return. It basically cost me 500 dollars to take one of their crap engines and send it back to them and they did not even honor their terms and service just to screw me out of an extra 100 dollars. Their staff cussed me out over the phone when I told them they are the worst place I ever dealt with and they hung up on me and blew up when I was speaking calmly with them.

This place is by far the worst place I could possibly review, they are just scam artists. After some internet searches I found several other similar reports

JDM Engine Depot
JDM Engine Depot Sucks - review
JDM Engine Depot Scam artists
Worst experience ever with JDM Engine Depot

This report was posted on Ripoff Report on 03/03/2011 02:45 AM and is a permanent record located here: https://www.ripoffreport.com/reports/jdm-engine-depot/kearny-new-jersey-07032/jdm-engine-depot-jdm-engine-depot-in-kearny-new-jersey-jdm-engine-depot-sells-horrible-bro-702013. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Response and Apology

AUTHOR: JDMEngineDepot - (United States of America)

POSTED: Tuesday, April 17, 2012

I understand that you may have been frustrated over a deal such as this. First off, I'd like to take this opportunity to apologize if any of our previous workers or staff members were rude to you. Problems are meant to be resolved in a timely fashion and amicably. Fortunately, the previous management we had has been completely eliminated. I am part of the new management team and am going through each of these reviews online and making an attempt to clean them up. With regards to what you purchased, I am not able to bring up what it is that you purchased because your post does not even show a complete name apart from "David." If you would please contact me directly at the shop, I will be more than happy to help you. I am also willing to give you some sort of credit towards a future purchase. I would just like to set the record straight. We are under new management and we are making our customer's satisfaction our main priority. Previous customers of the past that have had any issues such as these, please contact me directly so I may be able to help you out. -Mike

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