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Report: #1356555

Complaint Review: JELD-Wen - Nationwide

  • Submitted:
  • Updated:
  • Reported By: UKGIRL — PARKER Colorado United States of America
  • Author Not Confirmed What's this?
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  • JELD-Wen Nationwide USA

JELD-WEN WINDOWS AND DOORS BUYER BEWARE!!! Nationwide 

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 Purchased two vinyl sliding doors and two picture windows from Home Depot in May 2015. Within six months of installation the vinyl started to warp on the sliding doors making them hard to close and secure.. it took FOUR MONTHS to get a rep out to look at them, another THREE MONTHS to get the replacement parts and another THREE to get them fixed. Last October the picture windows started to fog up and the vinyl trim on the exterior started to warp.. called customer service and waited until January, another THREE MONTHS wait for a rep to come out. He didn'the have the right trim with him despite Jeld-Wen being given the model number of the windows, nor the glass to replace the leaking panes. Finally got a call that the rep would be back today, February 16th between 1 and 3pm when he didn'the show contacted customer service, apparently they didn't ship the parts to the warehouse for the rep to pick up so they have to reschedule, can we say anothere three month wait?

This report was posted on Ripoff Report on 02/16/2017 03:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/jeld-wen/nationwide/jeld-wen-windows-and-doors-buyer-beware-nationwidenbsp-1356555. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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