• Report: #1036008
Complaint Review:


  • Submitted: Tue, March 19, 2013
  • Updated: Tue, March 19, 2013

  • Reported By: emkelly — Newport Washington
18647 Villa Clara St, Rowland Heights, CA 91748 Internet United States of America

jenlinn.com Jenlinn.com is a scam Internet

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I purchased a pair of boots from this site on February 28th.  They claimed it took 3 - 5 days to fulfill an order which was fine.  My bank account was debited for the purchase price of the boots on that same day.  A week later I started checking to see what was going on with my order.

I kept going on to the website and signing in to check on the status of my order and it just kept saying order awaiting fulfillment.  So I decided to email their customer support to find out about my order, I waited a couple of days and never received a reply.  I tried 3 more times to email them and never once received a reply.

The last email I sent I requested that they reply to my email and either send me the boots that I paid for or issue me a refund..never got a reply.  The last time I went on and checked order status, it had a re-order button which was confusing.  Were they not in stock when I ordered them? ( it never said they weren't.)  But I clicked on it to see what would happen and right away it listed the purchase price etc. and I decided not to pursue that because I didn't want my account charged twice for an order that I already paid for.  They were quick to respond with emails to tell me that I needed to complete my order which I found funny considering that they never responded to any of the emails I sent regarding the original order.

I decided to do some further investigating so I typed in jenlinn.com sucks and nothing came up but then I typed in jenlinn.com is a scam and complaints from other people popped up.  The complaints were for the same thing that I have been going through.  People made a purchase from this company, never received the merchandise, emailed them and got no response, there is no telephone number to contact them and they are awaiting either a refund or their merchandise

This report was posted on Ripoff Report on 03/19/2013 08:11 AM and is a permanent record located here: http://www.ripoffreport.com/reports/jenlinncom/internet/jenlinncom-jenlinncom-is-a-scam-internet-1036008. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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