Jetblue Stole my money, Won't issue my credit Nationwide

I purchased a $189 ticket in September 2016 with $19 insurance added in case I needed to cancel. I ended up cancelling and instead of getting a refund like I thought; I was informed I was only going to get airline credit good for one year. The insurance I purchased was only good for medical emergencies or death in the family; in which you have to supply a doctor's note or death certificate.

Ok, I'll consider that one my fault for not reading into the fine print of the insurance policy before purchasing. Just be aware of that sneaky policy as they lead you to believe that purchasing the insurance is good for any kind of cancellation, you have to read your terms and conditions. They are purposely misleading people into getting their insurance and then try to scare you by saying you are risking your (enter dollar amount here) flight in order to get your money.

Fast foward to Novemeber 2016, I see a $111 flight on jetblue's website and decide to contact them so that I could use my $189 credit to pay for trip with just a little bit of credit leftover; I'm thinking onboard cocktails!! This is when they tell me they are taking a $135 fee out of my airline credit as they call it a "cancellation fee" and that my real credit balance was only $54. No way should a cancellation fee ever be that much especially when they most likley sold my seat from September at double the price to somebody else.

Not only that but I recommended my friend buy her ticket thru jetblue so we could fly together. I actually gave these scumlords business!!  So anyway, I pay for the remaining balance. No cocktails : ( The man I was talking to on the phone said he was having problems emailing me my itinerary (lies) This is a regularly scripted scam they are versed perfectly in. Guy sounded pretty convincing I actually believed him.

2 days later I get an email saying that my flight has been cancelled. Since me and friend are going on this trip, I looked up her booking number and it was still there. Jetblue cancelled my flight for no reason at all! the only reason I could think of was that I used airline credit and they have no intentions of issuing it. After being on the line with jetblue for over an hour (30 mins of that being spent on hold) they tried to give me a BS answer saying that particular flight was changed or no longer available. I called them out on their lie as my friends confirmation was still good to go.

They never gave me a solid reason as to why they cancelled my flight. They are holding my airline credit hostage until that 1 year is up so they dont have to honor it. As if taking $135 wasn't good enough, they just decided to cancel the whole trip all together because they don't want to make good on $54. They told me they will be issuing me a refund within 3 business days (I already have my eyes glued to my account) They never had any intentions of honoring this flight, this is why they pretended having trouble when I asked for an emailed itinerary. Wow! liars and scammer! total scum. What a way to keep it classy jetblue.

What sucks even harder is that I have to fly with them since my friend already purchased her ticket and I know for a fact she wouldn't get her money back for cancelling. This airline is total scum and ought to be banned they lie to their customers and steal their money. I am in the military and I will be sure to recommend that jetblue be placed on our list of companies to NEVER do business with. I will never fly jetblue again and I will make sure to tell those I know to never fly jetblue.