Report: #116339

Complaint Review: Jevene

  • Submitted: Fri, November 05, 2004
  • Updated: Fri, November 05, 2004
  • Reported By: Houston Texas
  • Jevene
    18324 Oxnard Street Suite 2
    Tarzana, California

Jevene, - Lift Visage ripoff, dead-end contact information, scam! Tarzana California

Show customers why they should trust your business over your competitors...

My story is just like everyone else's. I replied to the product research panel ad and ordered the Jevene product for the cost of shipping. I received the product about 12 days later (barely within the 14-day cancellation timeframe). I tried calling their CS number repeatedly and was told that "this mailbox is full and cannot receive any more messages." I went online and immediately cancelled it using their cancellation form. I received a confirmation number, so I figured everything was fine.

Nope. About a week later, I got a package with more Jevene, and they charged my card. I tried to call the CS number again with the same result. I found another number, which took me to an automated menu and asked me to leave a message, but there was no beep. I tried leaving one after the message anyway, but it just kept repeating the voice message. So I put "return to sender" on the envelope and sent it back. It was returned to me a few days later marked "refused."

Two weeks after the first full-sized shipment, I got another. So they had charged my card twice in two weeks. When I looked at my credit card statement, I discovered that I had been charged by two different companies -- Jevene and Lift Visage. I immediately called my credit card company and disputed the charges, so at this time, they have been removed so that they can "research" the charges. I also marked the second package "return to sender" and sent it back. I have not received it back, nor have I had another shipment (yet), so maybe this is being handled by my credit card company. I really hope so.

Houston, Texas
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This report was posted on Ripoff Report on 11/05/2004 02:14 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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