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Report: #187808

Complaint Review: Jewelry Vault - Los Angeles California

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  • Reported By: Elkhart Texas
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  • Jewelry Vault 360 S. Alameda St. Los Angeles, California U.S.A.

Jewelry Vault ripoff-runaround, quality of merchandise is questionable and no refund Los Angeles California

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On February 26, 2005, I ordered a gemstone and diamond ring, received the ring and immediately noticed that for a ring of this size and supposed "QUALITY", it seemed very lightweight!

Within a week, I took the ring to a very reputable jeweler and had their appraiser check it over; much as I had thought, he picked it up, asked me some questions and told me what I dreaded to hear. The ring was indeed of poor "QUALITY" and cost entirely too much!

I returned the ring as per instructions, certified and insured, tracking it all the way; the item was signed for by A. Arjona.

And from then on, I got the same runaround, making calls and requests for refund. I talked to James, Chad, Jesse and several other reps; they all assured me to keep checking my credit card statement for the refund and verifying my name and refund amount.

Several months later, I contacted a lawyer, they sent collection letters but still no satisfaction, I filed a BBB complaint and now they don't even answer their phone. Sorry excuse for a business to be run, it is now a year later and nothing to show for it!

Debbie
Elkhart, Texas
U.S.A.

This report was posted on Ripoff Report on 04/21/2006 01:42 AM and is a permanent record located here: https://www.ripoffreport.com/reports/jewelry-vault/los-angeles-california-90013/jewelry-vault-ripoff-runaround-quality-of-merchandise-is-questionable-and-no-refund-los-a-187808. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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