• Report: #807774
Complaint Review:

Jiffy Lube

  • Submitted: Sun, December 11, 2011
  • Updated: Sun, December 11, 2011

  • Reported By: Theygotme — phoenix Arizona United States of America
Jiffy Lube
14th ave & bell rd phoenix, Arizona United States of America

Jiffy Lube Jiffy Lube, messed my vehicle up, lost oem parts phoenix, Arizona

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Took vehicle in, they lost two parts that bolt my air filter together. Toyota doesn't sell just the fasteners, you have to buy the whole assembly....cost is over $500. It was all fine and dandy, they said they would replace it, no problem until they found out how much it cost. This was over a week ago and I've been playing hell to get them to pay for their mess up. I've called corporate 5 times including the presidents office about this issue. Nobody, I repeat nobody has gotten back to me about this issue. To make it even worse they made me go ahead and pay them for the stinking oil change, I was refused to pay initially but they weren't going to let me leave so I ended up paying. It's over a week later and still no replacement. I've used Nifty Lube for years, never again!!!!

This report was posted on Ripoff Report on 12/11/2011 12:09 AM and is a permanent record located here: http://www.ripoffreport.com/reports/jiffy-lube/phoenix-arizona-85023/jiffy-lube-jiffy-lube-messed-my-vehicle-up-lost-oem-parts-phoenix-arizona-807774. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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