Excited after buying my first (used) car, I was advised by a
friend to get my oil changed by Jiffy Lube.
Something I wish I never would have done because these guys dont
understand the importance of using manufacturing specifications.
Note: Im not a
person that complains that often but this issue has bugged me quite a while so
thats why Im writing. People need to
know that jiffy lube does not have qualified people working. They lack the
experience and training required to be a competent in the automotive
Back to the storyI was extremely excited to get my fluids
flushed. I went in and spent about $300
to get my oil changed, coolant flush and engine flush. Not only did this set me back $300, they also
caused issues with my coolant system.
I have an Audi A4 2005, which I thought jiffy lube had certified
people to do those services.
After about 15 mins, these servicemen supposedly flushed my
engine, flushed the coolant, changed the oil, and changed my filters. I was really surprised how fast they were
able to do these, however they obviously did not properly do everything as
printed on the invoice.
Take 1: I drove off and not even 15 minutes into my drive I
see a warning on car saying coolant low.
I filled the remaining with water because I was afraid of
overheating. Then, I decided to take the
car back immediately to get them to fill it back up. Which they did, but I had asked them to flush
it again because of the water. So they
flushed it again, and I drove off and 10 minutes laterlow coolant again. I was extremely upset and just drove home
because these guys obviously lack knowledge of why this can happen.
So I decided to go home, do some research of what could have
caused this because it could be something serious that I had missed. Through my researched, I learned that Audi
uses special coolant bought from the dealer called G-12. Its specially formulated for Audis. So the next day I brought my car back
however, I bought some AUDI g-12 and I told them to put it into my car because
they didnt use Manufacturing Specification.
The guy shows me his computer and of course on the computer it says g-12which
is total lies. The color of the audi coolant is pink, while the jiffy lube was
green. Obviously something is wrong with
jiffy lube because it leads to the next issue!
A couple of weeks go by and Im set on NEVER going back to
Jiffy Lube and only taking it to someone who works on Audis. I learned my lesson the hard way. So I went home and read on the internet, how
you flush audi a4 2005 coolant. Thank
goodness for audi forums! These guys
know how to work on audis.
Anyways, through my researched, when you flush a system you
need to turn on the heater in order to flush out the coolant in the heating
core. There is a pocket of coolant which
sits if the heater is not used. Well those
lead to the reason why my coolant was low every time I drove off the jiffy lube
garage. I seriously was not going to let them touch my car again and I planned
on flushing it myself. (If you want
something done right do it yourself) or dont let jiffy lube touch your
Because of my work schedule, I never go to flushing my own
coolant which was a major mistake. I
didnt think the coolant would have that great of an issue, however it
did. Because the jiffy lube people used
their own green coolant, this mixed with my pink audi coolant and caused the
coolant to gunk up my heating core!
So not only did these guys not know how to properly flush a
coolant system, they mixed two coolants which gel up when they interact with
each other. So now Im driving around
with a clogged heater core in the middle of winter. Every time I get into the car this winter Im
reminded of how incompetent jiffy lube employees are because its freezing
cold, my windows dont defrost and I cant see when its raining. So my car is unsafe to drive at the
The car runs fine, but Im really afraid to take it anywhere
because of other issues that might arise.
I have a secondary family car that I can borrow, so Im lucky. Some may not be so fortunate.
These guys failed at an Audi A4 Coolant flush. They failed
to use Manufacturers Specification Coolant which in turn clogged up my heater
core. They forgot to flush out the original audi (Pink) coolant --that mixed
with their green g-12 coolant. I have a
gunked up heating core which will require replacement.
Stay away from Jiffy Lube if you care about your car! <-----important
Note: I feel a lot better now that Ive gotten to share this