Report: #569993

Complaint Review: Jim Norton Ford

  • Submitted: Mon, February 15, 2010
  • Updated: Thu, March 01, 2012
  • Reported By: Chuck — Broken Arrow Oklahoma United States of America
  • Jim Norton Ford
    1101 SW Expressway
    Broken Arrow, Oklahoma
    United States of America
  • Phone: 918-251-3673
  • Web:
  • Category:

Jim Norton Ford Ford Corporation Sold me a Lemon Broken Arrow, Oklahoma

*Consumer Comment: Consumer Advice

Show customers why they should trust your business over your competitors...

I bought my truck brand new in 2001 with 5,523 miles on it. In 2004 the trans mission went out in it at 50,473 miles and the dealership rebuilt since it was still under warranty. Then in 2006 the transmission went out again at 70,905 miles on it and now the warranty was out so they replaced it with a brand new manufactured rebuilt transmission and my expense of $2339.99. Now at 113,103 miles it is out once again and I have never hauled anything on the back of it.
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This report was posted on Ripoff Report on 02/15/2010 08:04 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Consumer Advice

AUTHOR: AKA009 - (United States of America)

Sounds like they missed something with the cooling of the transmission fluid.

Most common issues with transmission failures is heat.

If you didn't tow anything, then the only other way to ruin a transmission without it being a defect or lemon, is if you went off roading or did a lot of spinning of the tires.

Tips to prevent transmission problems for anyone else reading this.

Never spin tires excessively trying to get unstuck such as in mud or snow.

Get the transmission fluid flushed every 25,000 miles.

Pay attention to your coolant, make sure vehicle never overheats.

If you want to be diligent, get a transmission cooler added to your vehicle (if you have a towing package, then you likely already have one).

My guess is when they replaced the transmission they didn't diagnose and solve the issue of what caused the transmission to fail prematurely.

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