Complaint Review: J&L Dist - Hurricane Utah
- J&L Dist 3363 Hurricane, Utah USA
- Phone: 8012319091
- Web: 3363 W 2700 S
- Category: Sales People
J&L Dist 1757 Silverado (?) BlvdReno NV 89512 My mouth is moving thus...... Hurricane Utah
*REBUTTAL Owner of company: call if you have additional questions
One of their salespeople came selling Kirby vacuums telling us we were getting it for $1450.
After we agreed to buy suddenly that was if we turned in our other Kirby. We first thought it over but still said ok. He said he was going to shampoo our carpet but that changed to you need to vac it good for 7 days first then he never came back.
When the bill came from the finance company we found they charged us $1908 for it.
Some of the shame goes to us for not looking through the paperwork BUT we were cheated totally by their reps.
Ernie
Hurricane UT
This report was posted on Ripoff Report on 02/18/2016 02:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/jl-dist/hurricane-utah-84737/jl-dist-1757-silverado-blvdreno-nv-89512-my-mouth-is-moving-thus-hurricane-uta-1288503. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
call if you have additional questions
AUTHOR: Kirby-Customer Relations - (USA)
SUBMITTED: Friday, July 29, 2016
Hello,
We have read your post. From your comments it is not clear if the additional charge was due to finance charges being applied or if you are alleging/ indicating that the sales price was changed.
If you have questions, feel free to contact our Consumer Relations Department and speak with a representative at 1-800-494-8586, Monday through Friday 8:00 am- 5:00 pm, EST.
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