JM&A Group ..GAP Insurance Fraud... Tampa Florida

I purchased a 2008 Toyota Prius from Heyward Allen Toyota in Athens, Georgia.  The finance manager explained the GAP protection to me, I was hesitant but it didn't add much to the payment so I took it. Seven months later, I am involved in an accident that totals the vehicle.  In those seven months, I put over 11,000 miles on the car.  My insurance company, Geico valued the car $5,500 below what I owed.

Without me having to do the paperwork scramble I've read about or really any work at all other Southeast Toyota Finance handled everything.  JM&A paid off $5,276.87 leaving me a balance of $285.  Withoutthe GAP program, I'd be trying to figure out how I was going to pay that large balance.

I purchased a new 2011 Toyota Prius from Team Mall of Georgia Toyota and the finance manager had no difficulty getting me to sign on to buying the GAP coverage again.  

The accident happened on December 8, 2011.  The payment from Geico was received by the finance company on January 3, 2012.  The warranty paid on January 3, 2012.  And JM&A paid on January 15, 2012.  That is a different outcome than the one the original complainant had.

I work for an auto dealer that uses JM&A prouducts. I have always been a full disclosure business manager meaning i make sure there are no surprises in the end and the consumer is fully aware of what they are purchasing. When i was a teenager any time i got in trouble my father would tell me ignorance is NEVER a defence. Total Loss protection "GAP" is truely an amazing proubuct. if used correctly it would have saved you $4800 and paid your deductable all for 595 or whatever your dealer charged you. Wheres the issue???? The issue is that instead of being proactive you waited for your slow insurance company to give you a run around. most insurance claims take less than 3 weeks. HOW i ask did your claim take 90 days i dont know. but maybe next time instead of you calling a product a rip off you should have acted and taken advantage of your gap protection.