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Report: #792589

Complaint Review: Joanna Mattina - Greenwood Mississippi

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  • Reported By: Brett — Houston Texas United States of America
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  • Joanna Mattina 1514 Highway 7 North Greenwood, Mississippi United States of America

Joanna Mattina Baby Jana Takes money but does not provide service Greenwood, Mississippi

*Author of original report: Further Information

*Author of original report: 10/27 Further Information

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    I have been dealing with internet model Joanna Mattina for several months now.  I initially hired her to do a set of modeling videos and galleries for me back in February.  We agreed I would purchase a Laptop computer for her as the cost of the videos and galleries.

    At first, everything seemed fine.  She responded to my emails about details for the modeling videos and provided me with an address to send her outfits to.  She was very agreeable and friendly.

    After about a month her responses got slower.  Then she said she didn't have internet so she would not be able to get me the videos for some time.  She continued emailing me sporadically with further excuses until June.  At that time all correspondence from her ceased.

    I have emailed and called her several times since then and gotten no response.  I have even gone so far as to contact her via snail mail and her webmaster.  She simply would not respond to me. 

    After this I decided to do some searching on the net to see if anyone else had any problems with her. I did find a couple of sites on which there were complaints about her accepting money for modeling services and not doing them. I am not sure i can list these sites here but a quick google search should turn them up.

    Joanna Mattina is not to be trusted.  Do not pay her to provide you with any modeling services.  You have been warned.

FYI she also goes by the names:  Allison,  Allison Model, Baby Jana, and Jana Baby. 

 - Thank you and be safe out there.

This report was posted on Ripoff Report on 10/26/2011 10:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/joanna-mattina/greenwood-mississippi-38930/joanna-mattina-baby-jana-takes-money-but-does-not-provide-service-greenwood-mississippi-792589. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Author of original report

Further Information

AUTHOR: Delacort - (United States of America)

POSTED: Tuesday, March 20, 2012

A few days after posting the Rip Off Report I heard from Joanna.  What followed was a very unpleasant series of emails.  To show you exactly how she flip-flops and lies about things, I have decided to post the whole of our correspondence here.  I have saved all of our correspondence and all my purchase receipts since the beginning of my dealings with Joanna.  If anyone is interested I can make them available to read.  What follows is all our correspondence after I posted the Rip Off Report (something i did not do until i had not heard from her for several months).  She contacts me first:

11/9/11 Joanna writes:

Hey brett. I am just now getting my net back and have lost all my.emails and files. Please forward or resend your email detailing the videos and photo sets you wanted so I can get them made and delivered.

11/9/11 (two minutes later) Joanna writes:

And I just noticed your email about a rip off report. Just letting you know after your videos are sent, id like no further.communication with you. Putting my real name on the net is a violation of my privacy amd safety so after you get your videos please lose my email address.



Just a quick aside here.  i received both of these emails within just a couple of days of writing the Rip Off Report.  I had not heard from Joanna at this point for about five months.  I find it highly unlikely she just happened to get back online and email me right at the same time I was posting her Rip Off Report.  Also, I believe she is lying about just getting back online since she had been posting on her twitter, updating her website, updating her amazon wish list, and occasionally doing live cam work on MFC during the months I couldn't get in touch with her.



11/9/11 Brett writes:



I am very very sorry about the report.  I will be more than happy to remove the report once I receive the videos and galleries.  Very sorry for any inconvenience.  Seriously, though, I tried so hard to get in touch with you.  I mailed you,  emailed you,  called that number you gave me.  I even tried to find you on Twitter (are you @JanaLovex3?).  I was so sure you had blown me off I talked to a lawyer about it last week.

Now I feel like a total schmuck.  You have been one of my favorite models for a long time.  Doing that report was a hard choice for me.  If you don't want to hear from me after you get me the vids and galleries,  I will respect your decision.  But if there is anything I can do to fix things between us (besides remove the report,  I will do that regardless once I get the vids and galleries) just let me know.  Either way,  I want you to know that I'm sorry and I only did it because I thought I had to,  not because I wanted to.  I do respect your right to privacy.  If I thought anyone else had ripped me off,  I would have put them on blast much sooner.  I hope you give me some credit for waiting several months before saying anything.

When you get the chance will you let me know when the vids/galleries will be completed and when/how you will be sending them to me?

11/9/11 Joanna writes:

You can't remove anything from ripoffreport after its posted. My personal information will continue to be posted all over google now. 

11/9/11 Brett writes:

I didn't realize that about RipOffReport.  I am sorry about that.  I guess all I can do is write an addendum that says you did finally make good on our deal.  Which,  of course, I will gladly do once I receive the items and find they are to my satisfaction.

You didn't respond to anything else I wrote so I'm assuming my apologies mean nothing and there's nothing I can do to set things right between us.  For whatever it's worth that makes me a little sad.  That offer still stands within reason if you ever want to respond to it.

Other than that all I can do is ask again:  When will the vids/galleries be completed and in my possesion and how are you getting them to me?

11/11/11 After waiting two days for a response, Brett writes:



What's the deal?



11/11/11 Joanna writes:



Im working on them. I am not going to respond to your every email. Sorry.



11/20/11 After waiting several days, Brett writes

Has been about a week.  Where are we at now?

11/21/11 Joanna writes:

Getting there.

11/21/11 20 minutes later Joanna writes:

And can you quit bugging me about them? I WILL email you when they are ready. I shouldn't send you anything considering I've already got denied TWO REAL LIFE jobs thanks to your post about me on the internet with ALL my information on it. After you get the videos, DO NOT update that d**n site anymore even saying that you got the videos.

Just a quick aside here, i don't think emailing her once a week qualifies as bugging her.  Especially since the vids and galleries had been paid for for over nine months at this point.  And i'm certainly not going to apologize for writing a Rip Off Report on someone who took my money and ran.  Someone who couldn't be bothered to return a single phone call or email from me for months until I wrote a Rip Off Report.

12/5/11 Brett writes:

Has been about two weeks since last I heard from you.  Where are we at now?

12/5/11 Joanna writes:

It's the holidays. I'm busy. Your videos will be done in the next few days. I suggest you start looking for ways to remove that site. I am not sending the videos until it gets removed.

12/6/11 Brett writes:

What proof do I have that you are even working on the videos?  You are asking a lot considering the videos and galleries have been paid for for over nine months and you have yet to produce one frame.  And you do know you actually have ripped me off, right?  Everything in that Rip Off Report is true.  It won't not be true until you make good on what you owe me.  At that time I will do everything in my power to help you in whatever way I can.  But not until that time.  I hope you understand I am not trying to make you mad or pick a fight with you.  I just want there to be some quid pro quo.



12/6/11 Joanna writes:



Asking alot? Why would it matter if you find a way to have it removed, you can always repost it? You expect me to send you the videos while my name is being bashed on google for ANYONE who searches for me. This has caused a lot of issues in the month that its been online ALREADY. What good will it do me to send you the videos if I still can't have the posting removed, and I can't even get a job because of it? You also caused my whole family and all my friends to know about my website. Sorry if you feel that way, but after I send you the videos, there will be no reason for you to find a way to remove the posting. I'll send screen shots of the videos to prove they are done once I am finished.



12/7/11 Brett writes:



I will do what I can for you when you send me the videos.  That is the most I can do.  Your name isn't being bashed.  I told the complete and total truth.  You ask what good it will do to send the videos?  You will be fulfilling an obligation you willfully took on over nine months ago.  You holding the videos ransom to get me to remove the report is extortion.  They are my videos,  bought and paid for.  You might not like it but that's the case.  You know you wouldn't even have a Rip Off Report if you had just made good back when you took the job on.  Or if you hadn't left me hanging without a word for five months and strung me on for another four.

I will make the effort to help you with the Rip Off Report.  You might not like me,  but I have been completely honest every step of the way throughout this ordeal.  I paid you on time and in full for your services.  I waited patiently for you for over six months.  When I couldn't get a hold of you through email,  I texted, mailed (through the post office), tweeted, texted, and called you (none of which you responded to).  I have given you no reason not to trust me.  I said I will do what I can with the Rip Off Report when you send the videos and I will.  But not until then.  That is it.  The longer we go back and forth on this the longer that report will stay up.

And I will do you the favor of not reporting the fact that you tried to blackmail me into removing the Rip Off Report.

12/8/11 Joanna writes:

Well you can post whatever you want on it, it's going to be there forever anyways :) I'll send you the exact amount of the money back soon.

Just another quick aside here, this is a weird email.  First, it was only a couple days earlier she said she was almost donewith the videos and she would be ready to provide screenshots. If she actually was doing it,  why offer me a refund.  Second, notice how easily she drops forcing me to take down the Rip Off Report.  Why?  She was so adamant only one email ago.  According to her, she couldn't even get work because of its existence.  Third, the smiley face.  I don't get it...

12/8/11 Brett writes:

That will be fine.  Two questions:

1) When is soon?

2) Do you want me to post that i got a refund from you on the Rip Off Report?

12/9/11 Joanna writes:

When I get the money & I dont care what you do.

12/9/11 Brett writes:

How long will that take?  All I want to know is when,  two emails ago you said, "I'll send you the exact amount of the money back soon."  What I really want to know is what you mean by soon.  One week?  Two Weeks?  I know you don't like me bugging you with emails all the time.  Giving me a date would certainly save you from that aggravation.



12/10/11 Joanna writes:



I can't get a job. Thanks to someone, namely you. So it's going to take a while. Giving you a date would save me the aggravation? I will just stop responding to your emails. Good bye 



Again her story changes.  We have gone from me getting the videos soon, to me getting a refund soon, to i'm going to get the refund in a while.  What is a while?  I wish I could tell you.

12/10/11 Brett writes:

I wasn't trying to irritate you.  The refund was your idea.  If you can't get the money why would you offer it and say it would be soon?  I have already apologized all I can for the Rip Off Report.  I wish it didn't cause you harm in your personal life.  But you must know that I wouldn't have done it if you had just made good on our deal.  You left me hanging for months without a word.  What was I supposed to think?  What was I supposed to do?  A single email from you in that time could have prevented all of this.  Can you just please make good on your end of the bargain?  Why are you acting like what I am asking for is unreasonable?  When it is all broken down,  I don't owe you anything.  You owe me over $500.  It wouldn't be that way if you hadn't made it that way.

Since you don't care I will update the Rip Off Report in the next 48 hrs to reflect the current situation.  If there is anything you want to say or do to prevent that,  I'm listening.

Okay, I'll admit I lost my cool on this one.  I should not have tried to force her hand with the 48hrs comment.  She just kept pushing my buttons..

12/12/11 Joanna writes:

I'm just letting you know if you continue to update it, I won't send you anything. I'm not going to be nice to you. I'm not offering you anything. I'm telling you what you are going to get. You will get a refund. If you continue to try to be a smart a*s, I will quit speaking to you. I am NOT going to continue working on your videos or photo sets. I don't work for people I do not like. Now quit bothering me. You will get your money back in the next 2 months IF you quit trying to be an a*****e.

First of all, you'll notice she flip flopped again.  Just a few days earlier she said she didn't care what I wrote on the Rip Off Report.  Second, note the two month deadline she sets for herself.  It sits right in the middle of February.  Spoiler, she doesn't make the deadline.

12/15/11 Brett writes:

Okay.  Just to confirm,  what you are saying is that you will not complete the videos and photo sets i paid for but will instead provide a full refund for my out of pocket costs.  This will happen in roughly two months.  And you do not want me to post anything else,  positive or negative, on the Rip Off Report.  I won't contact you again until we are closer to the two month deadline.   Probably near the end of January.



1/31/12 Brett writes:



How are things coming on the refund?



2/5/12 After not receiving a response for six days, Brett writes:



I see you are not responding to me again.  I don't know what your deal is now but if you do not respond I will be forced to take further action.  You promised a refund and I left you alone, as promised,  for the better part of two months to get the money together.  Get back to me.

I'll admit, after more than a year of waiting, I was completely out of patience at this time.

2/7/12 Joanna writes:

Not sure if you know how long it takes to save up 500 dollars when you can't find a job because someone posted all of your personal information on the internet, but it takes a while. Making threats to take "further action" is not intimidating to me. Sorry dude. The more threats you make, the less likely I'm going to be to write you back or give a d**n.

First, I know how long it takes to save up that much money because Joanna told me - two months.  And second,  further action meant updating this site, reporting her to other watchdog sites, and giving the lawyer i've been talking to the go ahead.  I guess that does come off as a threat.  But what do you do or say when someone keeps avoiding you?  i was just trying to get through to her but this girl is incapable of seeing reason.  I wonder if I hadn't made that 'threat' if she ever would have responded back to me at all.  When I was nice I barely heard from her at all.  I think she's just using it as an excuse to not live up to her obligations.  Its just one more way for her to make it seem like its my fault, at least in her mind.



2/7/12 Brett writes:



Look,  it isn't about hate or anger.  All you have to do is respond to me in a timely manner and be truthful.  You are the one who said i would have a refund in two months.  It has been six weeks,  I think its fair to ask for an update.  I am not trying to intimidate you,  but if you give me the impression that you are lying to me or blowing me off then I will have to pursue legal action because I'll have no other choice.   If I can't deal with you I'll have to go through the court system to get my money back.  I do not want to do that,  it will cost both of us more time and irritation.  Just respond to me when I ask a question, okay?  That's all you've ever had to do and it is the one thing you go out of your way to avoid.  You are making this so much harder than it has to be. How much money do you have so far and will you make the deadline you set for yourself? 

2/16/12 After waiting more than a week, Brett writes:

If you won't talk to me will you talk to an arbitrator?  The BBB has complaint arbitration, I could forward the Rip Off Report to them and they could contact you instead of me?  I don't know why you aren't responding to me but something needs to give.  Let me know before the weekend.  If I don't hear from you I'll assume you aren't going to respond to me and would rather talk to one of them.

For the record I thought this was pretty reasonable.  I only attached a deadline because i was afraid she wouldn't get back to me and I didn't want to wait around forever.

2/23/12 Joanna writes:



I clearly sent you an email in response to your last email. You can do what you want. I don't care.



I'm not so sure her last email was as clear as she wanted it to be.



2/23/12 Brett writes:



And I told you,  I am not threatening you.  But you owe me a serious amount of money and you are not responding to me.  I was asking if you want arbitration since you are so hostile towards me.  I thought you would prefer speaking through a mediator.  It is in no way a threat.  But since you are just continuuing to be combative and irresponsible I guess I don't have a choice.  

I actually feel sorry for you a little.  You are completely oblivious to what it means to live up to your responbilities.  I hope you are able to grow up one day and stop blaming other people for the situations you create.  Maybe I should talk to your parents?

2/26/12 Joanna writes:

My parents are dead lol but nice try. Maybe you should chat with my grandmother. I'm sure she would care what you had to say. Would you like me to email you her phone number and contact information?

I'm still not sure why that's funny. 

2/26/12 Brett writes:

Well, I certainly did not know that about your parents.  I apologize for the comment.  If you would prefer I call your grandmother, that would be acceptable.  Email me her contact information.

And that is a totally sincere apology.  I did not know that about her parents and I would not have referenced them in any way, shape, or form if I had.  I apologize again. 

3/6/12 Brett writes:

So I guess you were lying about giving me your grandmother's contact info.  That's really not too surprising since you haven't told the truth about anything else.  I will contact you when I have informed the BBB of the situation and updated your RipOffReport.

The end. 

And that is the last of our correspondence.  After much thinking, I have decided to go ahead with an attempt at arbitration.  I doubt she will respond to it but its all I can do right now.  It will at least give me the time to save up money should i need to pursue legal action.  If any lawyers read this, I am willing to accept offers/recommendations. 

A note about Joanna Mattina.  Her work is still available on the internet and she does still model.  I cannot tell you strongly enough not to hire this model for any work.  She is a liar and a thief and will become extremely unpleasant when confronted.  There are plenty of other CREDIBLE models out there you can work with.  Give this one a pass.

Thank you,  will update this report when and if more info becomes available.

Thank you.  Will update further if and when info becomes available.

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#1 Author of original report

10/27 Further Information

AUTHOR: Delacort - (United States of America)

POSTED: Wednesday, October 26, 2011

Oct 27, 2011  -  It has been over six months since I bought a laptop computer for Joanna Mattina as payment for some of her custom modeling work.  She has received the laptop but has not provided the paid for photo shoots and modeling videos.

She has been completeley unresponsive for over three months.  Attempts to reach her through email, twitter, snail mail, texts, and phone calls have all failed.  Today I emailed her again to let her know about this Rip Off Report.  Hopefully she will finally respond.

Also,  just wanted to apologize for the poor grammar in my original post.  It's 1am.  Give a guy a break, eh?

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