• Report: #801865
Complaint Review:

Jody's Soap and Creations

  • Submitted: Sat, November 26, 2011
  • Updated: Sat, November 26, 2011

  • Reported By: Michelle — Chicago Illinois United States of America
Jody's Soap and Creations
100 S Roosevelt Road Taylorville, Illinois United States of America

Jody's Soap and Creations soapandthings.com Poor communication, fraud on rush shipping service, not reliable Taylorville, Illinois

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I was hoping to find a new vendor for my bath and body product line. This company is located in Illinois, same as me so I assumed I could get my items mailed quickly. On the website they offer rush shipping for an additional $8.00 on top of the regular shipping costs. I selected this option, which clearly indicates on the website that my order will be rushed out. They didn't ship for 2-3 days and shipped to the wrong address. Not the address I indicated on my order form, which I received a copy of via email. I tried to contact UPS to have it delivered to the correct address, they could only do this from the seller. I sent numerous emails and left messages for the company, only to receive a response a full week later. I felt at minimum a refund of the shipping costs should be given, seeing as though I had to drive 60 miles to pick up my order at the address it was mailed to. Jody finally responded with I will give you a store credit towards your next purchase!!! Why would I order with you again if that's the type of service I get? I would not recommend this company at all to anyone looking for bath and body supplies.

This report was posted on Ripoff Report on 11/26/2011 09:27 AM and is a permanent record located here: http://www.ripoffreport.com/reports/jodys-soap-and-creations/taylorville-illinois-62568/jodys-soap-and-creations-soapandthingscom-poor-communication-fraud-on-rush-shipping-ser-801865. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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