ED Magedson – Founder
John W. Scherer - Video Professor2590 W Second Avenue, Unit 15, Denver Colorado, 80219 Phoniex and Denver, California United States of America
Video Professor Alert
Here is what happened; I ordered one video from the the Video Professor and was assured that my checking account would be charged only 6.95 for the one and only video disc, as a one-time-charge.
Instead, what happened is the nightmare. The first disc comes and arrives with three other Video Dics. At this point I called Video Professor and they insisted that my charge would only be 6.95. HA HA !!
One week later my checking account was charged 189.95 from Video Professor. I called them and they acted like the charge was normal and I disagreed completely and told them they taken money - UNAUTHORIZED FROM MY ACCOUNT.
I have shipped back all their Videos ( as agreed ) at my cost and have a shipping confirmation to confirm that they have received the Videos back.
It has now been over 7 WEEKS and they still have not refunded my money back.
I am taking the matter up with the Attorney General from my State and the FTC.
This report was posted on Ripoff Report on 11/22/2009 09:26 AM and is a permanent record located here: http://www.ripoffreport.com/reports/john-w-scherer-video-professor/phoniex-and-denver-california-/john-w-scherer-video-professor-deceptive-business-practices-ordered-695-video-on-ho-527158. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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