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Report: #1406803

Complaint Review: Joliqueskincream - Internet

  • Submitted:
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  • Reported By: debbie — Delaware Ohio USA
  • Author Not Confirmed What's this?
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  • Joliqueskincream Internet USA

Joliqueskincream Joliqueeyeserum False advertised Joanna Gaines name, no place to check terms or conditions, charged me 387.00 in 1 month 10 days united kingdom Internet

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I saw the ad on  the internet for Joliqueskincream and was interested because it said that it was Joanna Gaines product.  I like her and felt comfortable with her and felt she was for real.  I searched the website for terms or conditions, i found none, and because it was her product i felt she wouldnt allow her company to steal from people.  It said around 6.50 for shipping and handling, i also said ok to the eye serum for another 3.50 shipping. In one week i recieved the trial bottles.  Again i looked for something saying i had a certain amount of time to try it.  There was  nothing saying that. 

1 month and 10 days later i recieved more product in the mail.  I called them immediatedly and said i didnt order more.  They refused to take the product back and i was then informed that my account had already been hit for $387.00.  They stated that in the fine print it said i had 14 days to cancell or i had to pay for the trial size ones, $90 each and the new ones $90 each and it was too bad I didnt know better. 

They offered 120.00 refund but thats all. I refused that.  Dealing with my cc company now.  I found a site that had many many complaints from people saying the exact same thing happened to them.  They saw Joannes name being used and they never found any terms listed either.  I imagine that those could be added later, so we dont see it.  I did find out this company is from the United Kingdom so the better business bureau wasnt any help.  We will see what happens next.

This report was posted on Ripoff Report on 10/17/2017 10:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/joliqueskincream/internet/joliqueskincream-joliqueeyeserum-false-advertised-joanna-gaines-name-no-place-to-check-t-1406803. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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