Report: #1042561

Complaint Review:

  • Submitted: Thu, April 11, 2013
  • Updated: Thu, April 11, 2013
  • Reported By: Jim v — Mokena Illinois
    140 58th Street
    Brooklyn, New York
    United States of America Bait and Switch Brooklyn, New York

Show customers why they should trust your business over your competitors...

I tried to order a watch on-line but the order would not process. I called the store and the agent processed my transaction (a watch for $199). Two weeks later it still was not shipped. I called the store and the agent said "for some reason the order did not process." He put me on hold and then after several minutes came back and said the order wasn't processed because management said they wouldn't sell the watch at the price that was listed on their website. He would only sell me the watch for $225. I complained that I ordered the watch at the price they were advertising. When i told him i was going to contact the BBB. He hung-up on me.
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