• Report: #1063001

Complaint Review: Joomlapolis

  • Submitted: Fri, June 28, 2013
  • Updated: Fri, June 28, 2013

  • Reported By: Jim v — Killeen Texas
Internet USA

Joomlapolis AKA Community Builder Subs / CBSUBS Internet, community builder subscription software Internet

*Author of original report: CBSubs Joomlapolis Is Truly a ripoff.

*UPDATE Employee: Joomlapolis and Community Builder feedback

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Joomlapolis.com forces its members to upgrade because you choose not to support there previous version of software. . Now I have a major known issue with a fix and they basically tell me to upgrade by paying $200 or f**k off. The bigger problem is that they are always upgrading the software due to bugs but in order to the the bugfixes you must pay for a yearly membership.

Stay away from this company, they are a total ripoff. Imagine if you had to pay a membership fee everytime Microsoft or Apple did an upgrade to their software to fix bugs. That would not be acceptable to any consumer and its not acceptable here.


This report was posted on Ripoff Report on 06/28/2013 09:41 PM and is a permanent record located here: http://www.ripoffreport.com/reports/joomlapolis/internet/joomlapolis-aka-community-builder-subs-cbsubs-internet-community-builder-subscription-1063001. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Author of original report

CBSubs Joomlapolis Is Truly a ripoff.

AUTHOR: Jim v - ()

Please ignore the rebuttal by Joomlapolis about their product not being a rip-off, it truly is. They had several posts on their site about the same problem i Posted earlier, but now they have removed them. I only wish i had saved them. Their response was to make the rip-off report sound like "spam". How can that be, if I am a paying customer and i found several other articles on their on board with similar complaints. I tried to post them, but have found that they removed them in a effort to cover up the truth.  Oh, as for my previous rip-off report being false? I am a paying customer, one that had to pay several times for the same product to work effectively. And as for their claim that the maintenance period is for a lifetime? Not true; it's only one year.



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#2 UPDATE Employee

Joomlapolis and Community Builder feedback

AUTHOR: Nant - ()

This "hoax/spam/false?" reviewer must be somehow referring to the CBSubs product (only one of many offered on Joomlapolis).

CBSubs was a non-GPL product that imposed many usage restrictions (user count - single site - encrypted code).

As of December 2012, CBSubs GPL (a new product) has been released providing similar functionality without any restrictions.

Relevant information about this release can be viewed here:


From this article, users can see that Joomlapolis did not force anyone to upgrade - in fact Joomlapolis provided free upgrades to proprietary license purchasers with lifetime maintenance.

Also, readers should note that all previous installation will continue to work just fine.

Since earlier this year all Joomlapolis products are GPL releases - means users have no limitations and they can use anything they download from Joomlapolis (even templates0 on all their websites.

We are also one of the few Joomla related product providers that have a no questions asked 30 day first purchase refund satisfaction policy as outlined here:


Overall Joomlapolis and Community Builder has been doing online opensource projects for over 10 years with the highest respect towards free and paid users.

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