Complaint Review: JordanAlmonds.com - Internet
- JordanAlmonds.com jordanalmonds.com Internet U.S.A.
- Phone: 215-392-4343
- Web:
- Category: Food Stores
JordanAlmonds.com Never delivered product! Ewing Internet
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I ordered from JordanAlmonds.com online using their webform in April of 2006, confirmation of order was received and my credit card was charged. As the wedding date approached (August 2006) I was unable to get any assurances that the order would be processed and delivered in a timely manner. I tried to contact the company by phone, but the voicemail was always full so I could not leave a message. Numerous faxes sent to their published fax number could not be received since the faxline always registered as busy. I sent numerous emails to their published email address.
After several weeks, I finally received a two word reply that said "don't worry"--no signature, no confirmation or shipping number, no acknowledgement that my order had been received, nothing. By that time the wedding was eight days away. I never received the order.
I sent one more email informing JordanAlmonds.com that they had indeed missed my wedding (unlike the false claims on their website that they have never missed a wedding!) and that I would be disputing the charge on my credit card and filing a formal complaint with the Trenton NJ Better Business Bureau.
I received an email response that very day (it seems they can only answer email when it involves punitive actions) saying that I would receive a refund faster if I didn't dispute the claim. Considering that to be a threat, I immediately filed the BBB report and disputed the claim. I received a refund three months later. Do not do business with these people.
Bean
Lake Forest Park, Washington
U.S.A.
This report was posted on Ripoff Report on 08/22/2007 10:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/jordanalmondscom/internet/jordanalmondscom-never-delivered-product-ewing-internet-269404. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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