Report: #492414

Complaint Review: Jordans Furniture

  • Submitted: Wed, September 09, 2009
  • Updated: Wed, September 09, 2009
  • Reported By: Jon — Medford Massachusetts USA
  • Jordans Furniture
    http://www.jordans.com
    Internet, Massachusetts
    United States of America

Jordans Furniture Sold sofa with cardboard arms, Substandard repair, I am disabled and cannot use sofa, Did not know arms were made of cardboard paper. Internet, Massachusetts

Show customers why they should trust your business over your competitors...

Purchased a sofa and within 2 months the arm of the chair caved in because it was made of cardboard. they sent a repair man over and he made a 2X4 t and stuck it inside the sofa. I didnt hold well and shifted all over the place and sent a repair person a second time and was asked to take a picture before he came over. A picture is hard to take if it has fabric over it. It would be like taking a picture of a fractured bone. Anyways he made another type of wooden structure to stick inside and it was no better. So I complained again with no satisfaction. I am disabled and cannot use this sofa and I had to get rid of it after 6 months. They wanted a picture of it again because they lost the other one. Since you cannot see the damage behind the fabric they ignored me.
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This report was posted on Ripoff Report on 09/09/2009 05:04 PM and is a permanent record located here: http://www.ripoffreport.com/reports/jordans-furniture/internet-massachusetts-/jordans-furniture-sold-sofa-with-cardboard-arms-substandard-repair-i-am-disabled-and-ca-492414. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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