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Report: #667523

Complaint Review: JP Morgan Chase Bank - New York Nationwide

  • Submitted:
  • Updated:
  • Reported By: tickedbankconsumer — Fort Worth Texas United States of America
  • Author Not Confirmed What's this?
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  • JP Morgan Chase Bank Nationwide United States of America

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Chase Bank/JP Morgan has absolutely deceptive, immoral, and unscrupulous business practices.  If this is not illegeal, it ought to be! Here is my story:


I closed out a business account on 11/17/2010. When I closed it, they said there were no pending transactions and gave me a check.  As it turns out, there was a transaction, assumedly cleared, that came through that day. So, instead of closing the account, it caused my account to overdraft in the amount of $2040 ($40 in fees). The collections department of Chase then called on 12/2 to inform me that my account was overdrawn. I told them the account was closed.  They said to go to my local branch to figure it out, which I did. I went to close out my personal account, but they were holding my $2040 hostage to cover the BUSINESS overdraft! 


I said the accounts had nothing to do with each other. They said they did because they have the same social security number.   I told them I was in the process of declaring bankruptcy and I was going to add the business account overdraft to my bankruptcy.  They the asked if it was my intention to have it charged off (and affect my credit), to which I answered yes. They negelected to inform me that their definition of "charge off" was to steal the money from my personal account!


Despite the bankruptcy and their statment that this would affect my credit, not my cash, they took the money from my personal account anyway.  I again talked to the collections and asked them why they did that when they said it would be charged it off?  They said, because I told them I did not intend to pay, they were now able to remove the money from my personal account.  They said they were justified because it was IN THE FINE PRINT!


I asked them why they would not just openly disclose what "charge off" meant at that point in time?  If I would have known that they would steal my money instead of ruin my credit, I would have bought additional time!  I believe what they did was absolutely immoral and unscrupulous at the very least and it ought to be ILLEGAL!  Also, I don't buy that they didn't see that charge as "pending" when I closed my account - it showed as coming through at least two days earlier.  

This report was posted on Ripoff Report on 12/02/2010 02:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/jp-morgan-chase-bank/nationwide/jp-morgan-chase-bank-unscrupulous-deceptive-bank-collection-practices-new-york-nationwi-667523. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
6Consumer
0Employee/Owner

#6 Consumer Comment

Its sad people have to put up with jerks like coast who do nothing but make peoples problems worse he has no heart he Is a heartless person who does nothing but put people down

AUTHOR: Charles - (USA)

POSTED: Sunday, December 05, 2010

Coast Is nothing but a "PIG" he Is "SCUM" he,  thinks he "KNOWS" everything.  So he can put others down.  He Is more of a dimwit people have to,  put up with assholes like him when they file a complaint on this site.

But he Is making himself look like an a*s.  What he says about me don't affect me what so ever.

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#5 Consumer Comment

We have a winner!

AUTHOR: Edgeman - (U.S.A.)

POSTED: Friday, December 03, 2010

MovingForward is correct. The bank exercised the right to offset. Check your account agreement. It says that the bank can take money from one account to cover a deficiency in another. Let's say you had a credit card and the balance was overdue. The bank could then take the money from your checking account. Or let's say that your spouse had overdrawn his or her account, the same rule applies.


Normally I oppose the right to offset because it can cause someone to overdraw their account without knowing it. However I have no sympathy in this case. Here's why:

The OP must have known about the $2,000 transaction for the business account. OP closes the business account with the intention to file bankruptcy later. OP does nothing for over two weeks and then gets a call from the bank about the negative balance. After the phone call the OP decides to go close the personal account (note that the OP did nothing for two weeks but then goes to close the account after the call.) Then the OP gets upset when the bank took the money to cover his/her transaction.

I won't pretend to know what the OP was planning to do but a person could look at the story and conclude that somebody might have tried to close the account before the transaction hit. One might also conclude that when this didn't work somebody might have tried to close the personal account before the bank seized any assets.

Hopefully the OP wasn't trying to do anything like that. That would have been immoral and unscrupulous.

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#4 Consumer Comment

Dimwit

AUTHOR: coast - (USA)

POSTED: Thursday, December 02, 2010

Charles, You called ME a moron? You don't even know the difference between there, their and they're. Your sloppy language skills and inability to use commas and periods make it clear who the moron really is. Go back to the fifth grade and try again.

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#3 Consumer Comment

They exercised their "right of setoff"

AUTHOR: MovingForward - (United States of America)

POSTED: Thursday, December 02, 2010

When you opened your accounts you were provided a booklet detailing fees and disclosures. One of the disclosures that is frequently missed is the Right of Setoff.

For all deposit accounts you have, including your business account, within the same institution the bank can offset any outstanding debit or charge without having to take you to court and obtain a judgment. So if you have a Chase banking account and Chase overdrafts or charges, Chase can take from any of your accounts to satisfy the outstanding charge that you said you were not going to pay. Search for the term: Right of Setoff to get an accurate idea.

Everyone that has deposit accounts and debits or charges with the same institution is subject to this Right of Setoff. You are notified right in the beginning about this right AND the fact that no prior notice need to be given to you to exercise this right.

As to your not being aware of a $2000 check you wrote just before closing your account, I don't understand how you did not know what was paid or not prior to your closing the account. You are a business person and you know that the check you wrote is not pending until it is presented to the bank for payment. You would be the person that knows your check is outstanding before Chase would know. Didn't you notice an additional $2000 in your balance when you closed the account? Chase clears pending charges quickly, usually within 24 hours. So I am having a hard time buying that your $2000 check was presented two days prior AND WAS STILL PENDING prior to you closing your account and you not noticing the extra $2k in your balance. It seems unlikely.

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#2 Consumer Comment

Just ignore these bank defenders consumers do have rights people like the above moron want to put people down Its there goal to make you life unhappy and miserable they think there financial secure

AUTHOR: Charles - (USA)

POSTED: Thursday, December 02, 2010

Just ignore these bank defenders consumers do have rights people like the above moron want to put people down Its there goal to make you life unhappy and miserable they think there financial secure.  These people are just plain a*****e.

They love to make fun of people & there hardtimes.  Because they think they have no problems & they have all the $ In the world.  These people think nothing bad will ever happen to them.  So they abuse the rest of us.

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#1 Consumer Comment

Enjoy your bankruptcy

AUTHOR: coast - (USA)

POSTED: Thursday, December 02, 2010

A bank has no way of knowing what transactions are outstanding. You knew about the $2000 and didn't mention it. You attempted to steal from the bank but didn't get away with it. YOU are the one that is unscrupulous. Enjoy your bankruptcy. You earned it.

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