Report: #1386938

Complaint Review: Jullen Skin Care/ Illujen eye cream

  • Submitted: Thu, July 20, 2017
  • Updated: Thu, July 20, 2017
  • Reported By: Carolyn — Raynham Massachusetts USA
  • Jullen Skin Care/ Illujen eye cream

    Internet
    USA

Jullen Skin Care/ Illujen eye cream Flairfortune and or OGD-Nudazzle took a total of 350.99 form bank account for transactions not authorized by me Tustin Internet and CA

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In May 2017 I was looking for an eye cream that would help puffiness and dark circles so I did a google search. I found a few and researched each one and came across Consumer Health Digest which had a review of Illjuen eye cream which they gave  a healthy 4.5 star, at that time. I figured Ill give it a try because I saw they were offering a "trial" for 4.95 and 4.99 for eye cream and skin cream. I thought what a great way to try it out and IF it works then Ill be a customer, especially if it does what it says it should!

Well I go through the ordering process and like most things you order on line they had a "terms and conditions/agreement"I ticked it off and hit send...within a few days I get my "trial" creams and start using them. A few weeks later(July 2nd 2017) I went on my online banking and noticed 3 charges one for 84.75 and one for 1.99 the last was 89.75 from companies Ive never heard of (OGD-NuDazzle/Flairfortune). I freaked out, ran to my bank and cancelled my debit card thinking I was all set.

Not so lucky, a few weeks went by and again Im on my banking (July19th 2017) and see 2 charges 84.75 and 89.75 from the same companies.  I realized these are the "trail" creams. So I called 888-687-7431(IllujenEye Cream) spoke to a rep. I said Ive never authorized these purchases and Ive never recieved any products, she begins to tell me that "under terms and agreement, it says you'll be charged regular price if you dont cancel with in 14 days" she said the first charge was for the product you bought! I said it was 4.99 and 4.95 "trail" she said no because you didnt cancel you paid full price! Im so upset because Im out 350.99 with no products.

So be aware of this scam! You'll see they have MANY WEB PAGES....I should've known! Ive since been back to Consumer Health Digest web page and it has been updated and noticed this product is only 3 stars.

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This report was posted on Ripoff Report on 07/20/2017 12:10 PM and is a permanent record located here: http://www.ripoffreport.com/reports/jullen-skin-care-illujen-eye-cream/internet/jullen-skin-care-illujen-eye-cream-flairfortune-and-or-ogd-nudazzle-took-a-total-of-350-1386938. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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