Complaint Review: Jumbo Auto Sales, Hollywood, FL - Hollywood Florida
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- Author Not Confirmed
- Jumbo Auto Sales, Hollywood, FL 1640 S. State Road 7 Hollywood, Florida United States of America
- Phone:
- Web: www.jumboauto.com
- Category: Truck Dealers
Jumbo Auto Sales, Hollywood, FL Dismal Customer Service!!!! Hollywood, Florida
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This comment relates to customer service received from the Jumbo Dealership. I am deeply disappointed in their inability to deliver 5 (five) recently purchased vehicles to our contract site in Cape Canaveral, FL.
We were REPEATEDLY assured that delivery would take place at a given date and time and it did not happen. We were told on Friday, 4 January that vehicles would be delivered by 8:00AM...it did NOT happen. We were not contacted by the shipper, Jumbo, or ANYONE as to the status of this delivery and I kept people late in the hope that delivery would take place...it did NOT.
They don't return calls. They don't MAKE calls or keep people informed. I asked for an itemized receipt and they provided me a "picture" of a receipt that only had a total figure on it. I don't know if
This is the absolute worst experience I've ever had with a merchant--especially after we spent over $40,000 on FIVE vehicles AND paid (in advance) for the delivery. I don't know what recourse Hollywood Kia has with Jumbo, but they're dragging them down by association.
Watch out for these guys!!!!
This report was posted on Ripoff Report on 01/05/2013 08:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/jumbo-auto-sales-hollywood-fl/hollywood-florida-33023/jumbo-auto-sales-hollywood-fl-dismal-customer-service-hollywood-florida-991697. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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