Report: #991697

Complaint Review: Jumbo Auto Sales, Hollywood, FL

  • Submitted: Sat, January 05, 2013
  • Updated: Sat, January 05, 2013
  • Reported By: John Q. Customer — Satellite Beach Florida United States of America
  • Jumbo Auto Sales, Hollywood, FL
    1640 S. State Road 7
    Hollywood, Florida
    United States of America

Jumbo Auto Sales, Hollywood, FL Dismal Customer Service!!!! Hollywood, Florida

Show customers why they should trust your business over your competitors...

This comment relates to customer service received from the Jumbo Dealership.  I am deeply disappointed in their inability to deliver 5 (five) recently purchased vehicles to our contract site in Cape Canaveral, FL. 

We were REPEATEDLY assured that delivery would take place at a given date and time and it did not happen.  We were told on Friday, 4 January that vehicles would be delivered by did NOT happen.  We were not contacted by the shipper, Jumbo, or ANYONE as to the status of this delivery and I kept people late in the hope that delivery would take did NOT. 

They don't return calls.  They don't MAKE calls or keep people informed.  I asked for an itemized receipt and they provided me a "picture" of a receipt that only had a total figure on it.  I don't know if

This is the absolute worst experience I've ever had with a merchant--especially after we spent over $40,000 on FIVE vehicles AND paid (in advance) for the delivery.  I don't know what recourse Hollywood Kia has with Jumbo, but they're dragging them down by association.

Watch out for these guys!!!!
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