Report: #385176

Complaint Review: Juniper Bank - Member Of The Barclay Group

  • Submitted: Mon, October 27, 2008
  • Updated: Mon, October 27, 2008
  • Reported By: Galloway New Jersey
  • Juniper Bank - Member Of The Barclay Group
    100 S. West Street
    Wilmington, Delaware
    U.S.A.

Juniper Bank - Member Of The Barclay Group APR raised because payment mistakenly $5 off. Wilmington Delaware

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I cannot believe the conversation I just had with Gary, one of the so called relationship managers with Juniper Bank. Guess what? THIS RELATIONSHIP IS OVER! Because I mistakenly sent them my September payment, on time by the way, in an amount that was $5 (that's five dollars) less than the correct amount, this company not only charged me a $39 late payment fee, they also raised my already obscene interest rate to an even higher obscene rate! 26.99% APR. Now here's the best part.are you ready.for October I sent them a $5000 payment, on record before I spoke with Gary, think that had any bearing? NO WAY! They still raised my APR. I've never been late, always paid the minimum, often paid more. Obviously Barclays is not interested in a happy and satisfied customer, angry and upset is OK as long as they pay. Well, not this customer. I have cut up my card, and will be sending the pieces to their executive management, and paying off the remaining balance of my account.

Philip
Galloway, New Jersey
U.S.A.
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This report was posted on Ripoff Report on 10/27/2008 08:44 AM and is a permanent record located here: http://www.ripoffreport.com/reports/juniper-bank-member-of-the-barclay-group/wilmington-delaware-19801/juniper-bank-member-of-the-barclay-group-apr-raised-because-payment-mistakenly-5-off-w-385176. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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